Question

When RDP to Vista SP1 PC default printer get removed

Asked by: douglasandgordon

I have 2 Vista SP1 PC's. in the office that whenever we RDP to the default printer gets removed so no default is selected. (printer remains just not default)
PC1 - Vista Ultimate, Office 2007 - Location "Office"
PC2 - Vista Business, Office 2007 - Location "Office"

When Home users remote in the Default printer gets unselected so everyday when you get back in the office you have to select a default printer. I have seen several forums where people are experiencing the same thing but no solution. The technet forum has also drawn blanks....

Home Users come in via Cisco VPN using RDP to their IP address.

Home PC's details
Home PC1 - Vista Ultimate, Office 2007 - Location "remote site"
Home PC2 - Vista Business, Office 2007 - Location "remote Site"


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Asked On
2008-04-17 at 04:12:54ID23330426
Tags

Microsoft Vista SP1

,

Remote Desktop

,

Vista SP1

Topics

Remote Desktop/Terminal Services

,

Printers

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: douglasandgordonPosted on 2008-04-18 at 05:44:17ID: 21385221

Another 250 points for help

 

by: douglasandgordonPosted on 2008-04-29 at 07:04:35ID: 21462347

Ok Is this the longest outstanding unanswerable question or am I being excommunicated. Although the responce from here which is 0 is still more than MS themselves....

Thanks

 

by: artatomicPosted on 2008-04-30 at 11:14:39ID: 21473224

I have this same problem. Any advice experts? I've seen solutions to this using VBscript, but scripts in general make me confused and upset.

 

by: mrichmonPosted on 2008-05-13 at 08:38:46ID: 21556123

As far as we can tell this is a known bug.  See this thread:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.vista.general&tid=0199a194-368b-4add-b5fb-77fca56bb25b&cat=en_us_fdf138d6-427a-48d6-84dc-a91a6c9fbb45&lang=en&cr=us&sloc=&p=1

The cause is that when a user logs in using Remote Desktop, their default printer is set to their local (home) printer.
When they next log on to the actual console it does not set the default back and since it cannot find the
home printer that had been the default.  It either sets no default or picks a random printer as the default.

The work around is to set a group policy setting which says not to change the default printer when logging in
using Remote Desktop.  So Remote Desktop users must just select a local (home) printer if they need to
print to the local machine when logged in through Remote Desktop.

The Group Policy Settings is:
Do not set default client printer to be default printer in a session --> Enabled

The setting is located in Computer --> Policies --> Administrative Templates --> Windows Components --> Terminal Services --> Terminal Server --> Printer Redirection

The other workaround is to have users not have local printers available when using Remote Desktop.

 

by: douglasandgordonPosted on 2008-05-13 at 08:50:22ID: 21556261

Thanks for the Tip I will try it out.

 

by: douglasandgordonPosted on 2008-05-13 at 08:55:24ID: 21556324

Thanks - I have found it in Computer Configuration > Administrative Templates > Windows Components > Terminal Services > Client/Server Data redirection > Do Not Allow printer Redirection.
only problem is now our one remote site needs to select the printer everytime? With several people working there its going to be a right pain reminding them everytime. However a temporary solution is better than none.

Thanks

 

by: douglasandgordonPosted on 2008-05-13 at 08:56:04ID: 31449688

Not a 100% solution but does work.

Thanks

 

by: mrichmonPosted on 2008-05-13 at 16:54:20ID: 21560240

Yes I specifically listed this as a workaround to a known bug.  Supposedly MS is working on the bug, but until then....

20120131-EE-VQP-002

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