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06.09.2008 at 02:39PM PDT, ID: 23470676
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8.6

Logon/Logoff errors related to roaming profiles - source: Userenv, eventID: 1504 and 1509

Asked by SMRHBousfield in Remote Desktop/Terminal Services, Citrix

Tags: , ,

I have a happy/healthy Windows 2003 terminal server farm that many users log into without problems. I use Roaming Profiles - the profiles live on a file server that is not a Terminal Server. Two users have a reoccuring problem when logging in or out (sometimes in, sometimes out). They get a message indicating that their profile can not copy down (or up) a particular file - usrclass.dat or usrclass.dat.log - because of network problems or insufficient security rights, and that the file is being used by another process. This is a very common problem described in many forums. Here is what I've tried/discovered:
- It's the System process that is using the file (Process Monitor).
- Rebooting the server solves the problem, but a few days later it returns.
- I have User Profile Hive Cleanup 1.6d (the latest, I belive) installed and working fine.
- I have tried other utilities like Unlocker, but they can't unlock the file.

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[+][-]06.09.2008 at 06:01PM PDT, ID: 21747772

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[+][-]06.10.2008 at 08:52AM PDT, ID: 21752393

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[+][-]06.10.2008 at 09:18AM PDT, ID: 21752620

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[+][-]06.10.2008 at 09:23AM PDT, ID: 21752668

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[+][-]06.10.2008 at 11:14AM PDT, ID: 21753565

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[+][-]06.16.2008 at 09:32PM PDT, ID: 21799597

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[+][-]06.16.2008 at 09:35PM PDT, ID: 21799604

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[+][-]06.17.2008 at 09:08AM PDT, ID: 21804600

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[+][-]06.17.2008 at 08:21PM PDT, ID: 21809760

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[+][-]06.20.2008 at 09:01AM PDT, ID: 21832443

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[+][-]07.04.2008 at 11:07AM PDT, ID: 21934247

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[+][-]07.07.2008 at 09:46AM PDT, ID: 21946580

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[+][-]07.15.2008 at 03:55PM PDT, ID: 22011866

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About this solution

Zones: Remote Desktop/Terminal Services, Citrix
Tags: Microsoft, Server 2003, Terminal Server
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Solution Provided By: pzozulka
Participating Experts: 3
Solution Grade: A
 
 
[+][-]07.15.2008 at 04:03PM PDT, ID: 22011920

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