Advertisement

07.24.2008 at 04:42PM PDT, ID: 23594187
[x]
Attachment Details

Terminal Server session flickers and eventually locks when using a Word document

Asked by natrat22 in Remote Desktop/Terminal Services, Microsoft Word, SBS Small Business Server

Tags: microsoft, server, 2003, terminal server MS Word

hi all,

I have a user with a problem with screen flicker in a TS session in a particular word document.

The user uses Remote Web Workplace via an SBS box to connect to the terminal server.  The terminal serverh as Office 2003 installed.   99% of the time she has no problems but there is a particular Word document which intermittantly causes the screen to flicker on all or part of the Word document, as if the entire screen or part of the screen is refreshing every second or so.  When the issue is occuring it also flashes every key press she types in the word document, and if she types too many letters quickly, the entire TS session locks up and needs to be killed via taskmgr then logged onto again.  Once logged on again the dodgy word document is still visible and may or may not begin the flickering issue once more.

The Word document in question is just a standard document, its a contract so has lots of information formatted in tables.  She hasn't had the issue with other Word documents although this document is the largest one and the only one made up mostly of tables.

I've attached the word document.  Its a very b izarre document, even when I am looking at it locally i can't seem to page down to the last page; every time i page down a few times and click, it kicks me back to page 1.

The user uses other applications on the TS without an issue, including Outlook and a couple of industry specific programs.

Any ideas?Start Free Trial
Attachments:
 
contract word document
 
 
 
[+][-]07.24.2008 at 04:58PM PDT, ID: 22084852

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]07.24.2008 at 05:08PM PDT, ID: 22084914

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]07.24.2008 at 07:09PM PDT, ID: 22085429

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]07.25.2008 at 12:14AM PDT, ID: 22086557

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]07.25.2008 at 08:24AM PDT, ID: 22089378

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]07.25.2008 at 02:31PM PDT, ID: 22092468

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.01.2008 at 08:58PM PDT, ID: 22143051

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.11.2008 at 06:12PM PDT, ID: 22209504

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Remote Desktop/Terminal Services, Microsoft Word, SBS Small Business Server
Tags: microsoft, server, 2003, terminal server MS Word
Sign Up Now!
Solution Provided By: mwecomputers
Participating Experts: 1
Solution Grade: B
 
 
[+][-]08.11.2008 at 06:19PM PDT, ID: 22209525

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628