Question

Terminal Service client printers not disconnecting when session ends

Asked by: WS6Jay

Ok I have 2 customers experiencing this same problem. They have people that connect through Terminal Services to their server and their printers are connected and seem to work fine for the first connection. After they disconnect and connect later or the following day, they have the option to select the same exact printer from previous sessions. I have attached a screenshot of what I am talking about. The printers are not disconnecting. If you look in the screenshot there is a HP Laserjet P1006 printer connected with many sessions but if you go to the Terminal Services Manager, there is no active session from the computer TOSHIBA-USER, she isn't even connected to the server at the time of the screenshot.
If I try to delete any of these hung up printers, I get the error message "Printer cannot be removed. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help."

The only way I have found to get rid of the hung up duplicate printers is to restart the spooler service, which also disconnects all terminal service connected printers, even if the users are still connected to terminal services, so they have to reconnect to reconnect their printer.

I have made sure the users are actually logging off and not just disconnecting and I have changed the user settings to end the session after 1 minute of disconnecting. Please help, I am at a loss and can't seem to find a solution!

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Asked On
2008-07-25 at 09:07:24ID23595949
Tags

Microsoft

,

Windows Server

,

2003

,

Terminal Services

Topics

Remote Desktop/Terminal Services

,

Microsoft Server

,

Windows 2003 Server

Participating Experts
3
Points
500
Comments
6

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