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02.06.2006 at 09:46AM PST, ID: 21725710
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8.0

Remote Web Workplace Page Cannot Be Found SBS 2003

Zone: SBS Small Business Server
Tags: remote, web, workplace, sbs, cannot
I am running a small business server 2003
I can get to the page 127.0.0.1
But when I click on Remote Web Work Place it brings me to the following address:
https://127.0.0.1/Remote/

I get the following message
The Page Cannot Be Found
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

My outlook web access site works fine
http://127.0.0.1/exchange/

Nothing is reported in the event log.
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Question Stats
Zone: OS
Question Asked By: FASTECHS
Solution Provided By: TechSoEasy
Participating Experts: 3
Solution Grade: A
Views: 256
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02.06.2006 at 09:49AM PST, ID: 15884942
FASTECHS:

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02.06.2006 at 09:53AM PST, ID: 15884962
mvvinod:

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02.06.2006 at 11:29AM PST, ID: 15885884
FASTECHS:

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02.06.2006 at 11:31AM PST, ID: 15885907
FASTECHS:

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02.06.2006 at 11:41AM PST, ID: 15886010
FASTECHS:

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02.06.2006 at 11:45AM PST, ID: 15886047
mvvinod:

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02.06.2006 at 11:48AM PST, ID: 15886079
FASTECHS:

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02.06.2006 at 11:54AM PST, ID: 15886132
mvvinod:

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02.06.2006 at 01:38PM PST, ID: 15887282
harperse:

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02.06.2006 at 01:52PM PST, ID: 15887419
mvvinod:

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02.06.2006 at 01:56PM PST, ID: 15887450
harperse:

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02.06.2006 at 08:46PM PST, ID: 15889652
alimu:

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02.07.2006 at 03:09AM PST, ID: 15890975

Rank: Genius

TechSoEasy:

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02.11.2006 at 10:17PM PST, ID: 15933671
FASTECHS:

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02.11.2006 at 11:16PM PST, ID: 15933772

Rank: Genius

TechSoEasy:

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02.06.2006 at 09:49AM PST, ID: 15884942
FASTECHS:
I tried iisreset at a command prompt and that didn't fix
 
02.06.2006 at 09:53AM PST, ID: 15884962
mvvinod:
Looks like you are accessing the page from the server itself... Have you tried accessing the page from the clients ???

Also make sure the user has "Remote Web Workplace" permission. Basically the user has to be member of the group...

Also your ip address shouldnt be 127.0.0.1 when you are accessing from a client...something wrong..

Can you post your ipconfig /all results ?

Vinod.
 
02.06.2006 at 11:29AM PST, ID: 15885884
FASTECHS:
Hi Vinod

Below you will find IPConfig Results

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : blserver1
   Primary Dns Suffix  . . . . . . . : bl.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : bl.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
 NIC
   Physical Address. . . . . . . . . : 00-50-8D-F5-90-7A
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.20.3
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.20.1
   DNS Servers . . . . . . . . . . . : 192.168.20.3
   Primary WINS Server . . . . . . . : 192.168.20.3

C:\Documents and Settings\Administrator>
 
02.06.2006 at 11:31AM PST, ID: 15885907
FASTECHS:
Exchange web access works wonderfully. I have Small Business Server 2003 Standard With Symantec Mail Security. I found an article that I guess sharepoint and Mail Security both use port 8081. The strange thing is that my mail security works. I recently added mail security and am not totally sure but believe it was working prior. Right now I am in the process of uninstalling mail security. I also found it interesting that apparently remote web workplace is not the only page where I get "page cannot be found". I was also in server management and many of the items there now say the same thing.
 
02.06.2006 at 11:41AM PST, ID: 15886010
FASTECHS:
I am also trying removing intranet and reinstalling with Microsoft Windows Small Business Server setup
 
02.06.2006 at 11:45AM PST, ID: 15886047
mvvinod:
Look at the host header and port values in IIS for various page you are not able to connect and try to connect to the same with 192.168.20.3:portno.

Vinod.
 
02.06.2006 at 11:48AM PST, ID: 15886079
FASTECHS:
Hmm that didn't work but I went through the  configure e-mail and internet connection wizard in the to do list and i get an error when I tried configuring firewall configuration.

I also get the following error

Internet Connection Configuration Status
An error occured while configuring a component
To continue with the wizard and configure remaining components, click OK
To end the wizard without configuring the remaining componets, click cancel.

I clicked ok
 
02.06.2006 at 11:54AM PST, ID: 15886132
mvvinod:
Hmm....OK did you find the host header and port number for each virtual server and then try them out manually ???


Vinod.
 
02.06.2006 at 01:38PM PST, ID: 15887282
harperse:
You can not run two sites on the same IP and port.  Go into the IIS MMC (Start, Run, iismgr.msc) and check the port numbers.  If both use the same port and IP, change one of the ports (Ex: change the exchange port to 8888).   Then call the page like so:

http://127.0.0.1:8888/exchange/


Also, look closely at this, from your posting:
http://127.0.0.1/exchange/
https://127.0.0.1/Remote/
     ^  <-- are you running SSL?  Does the remote web workplace require SSL?  Check that in the IIS MMC also

 
02.06.2006 at 01:52PM PST, ID: 15887419
mvvinod:
Harperse,
  You can run 2 different website in the same IP and port. You can use host header to separate the site which is what SBS does. Please read about host headers.

And FASTECHS,
   Please DO NOT DO NOT change the port for exchange as it could cause several other problems..In SBS a lot of links are hardcoded and will not work if you manually change ports on IIS.

Vinod.
 
02.06.2006 at 01:56PM PST, ID: 15887450
harperse:
mvvinod,

Sorry, not an expert in SBS2003.  I bow out gracefully.
 
02.06.2006 at 08:46PM PST, ID: 15889652
alimu:
moved through to SBS Topic Area --alimu/PE Windows Server 2003.
 
02.07.2006 at 03:09AM PST, ID: 15890975

Rank: Genius

TechSoEasy:
Hi guys...

There is no host header for RWW.  It runs off a virtual directory on the default web site.
Symantec Mail Security runs on port 8081 which is the same as Sharepoint Central Administration, not Companyweb.  You must change this by installing the Symantec Mail Security for Microsoft Exchange console, and then use this console to change the port for the Web site.

So... FASTECHS, if you're getting an error with the CEICW, then you need to resolve that error.  Go to C:\Program Files\Microsoft Windows Small Business Server\Suppor\icwlog.txt and see what is listed as an ERROR.  You can post those lines here if you need help in resloving.

Then, if you're getting a 404 error on http://127.0.0.1/remote --- check to make sure that both the Virtual directory AND the actual directory exist.

The virtual directory can be confirmed by opening IIS Manager and expanding Web Sites > Default Web Site.  There should be a virtual directory called "Remote".  If you right click on that and select properties and then the Home Directory tab, it should show C:\Inetpub\remote in the Local Path box.  
Then, make sure that C:\Inetpub\remote actually exists and there are files in that folder.

Jeff
TechSoEasy
Accepted Solution
 
02.11.2006 at 10:17PM PST, ID: 15933671
FASTECHS:
I ended up using the small business server uninstall feature in add/remove programs and uninstalling the intranet component. I also renamed the inetpub directory and removed iis using windows components in add/remove programs. I reinstalled everything and everything was back to normal. Something must have gotten jazzed.
 
02.11.2006 at 11:16PM PST, ID: 15933772

Rank: Genius

TechSoEasy:
Well, that's the right thing to do and would have been my course of action after reviewing the items I listed above... glad it all worked out!

Jeff
TechSoEasy
 
 
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