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04.20.2006 at 09:41AM PDT, ID: 21821030
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9.8

Microsoft Shared Fax Driver printer driver is not installed on this computer

Asked by DataDudes in SBS Small Business Server

Tags: , , , ,

I have a Windows 2003 SBS server set up with a modem and shared fax.

I have 4 computers which can send faxes through the server w/o a problem.

One client computer gives me an error message when I try to send a fax and says "The 'Microsoft Shared Fax Driver' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the driver now?"  My options are Yes and No. Selecting Yes causes the Add Printer wizard to start and has me locate a printer driver for the fax (never done this before).

I've deleted the "printer" for shared fax from the printer control panel ( \\tncserver\fax ), rebooted, and added it again by going to run > \\tncserver\fax, it adds the fax icon back in the list of printers, but does not fix the problem.

4 other users on the network can fax just fine, all have the same setups so I am thinking there is something messed up on this particular computer.

Any ideas?

Thanks in advance,
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[+][-]04.21.2006 at 04:37AM PDT, ID: 16506339

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About this solution

Zone: SBS Small Business Server
Tags: fax, shared, driver, microsoft, printer
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Solution Provided By: TechSoEasy
Participating Experts: 1
Solution Grade: A
 
 
[+][-]04.24.2006 at 12:02PM PDT, ID: 16528071

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[+][-]04.24.2006 at 04:56PM PDT, ID: 16530505

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[+][-]04.24.2006 at 07:01PM PDT, ID: 16531053

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