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4.8

Windows Small Business Server 2003 - slow networking & client logins.  Help required please.

Asked by eMicros in SBS Small Business Server

Tags: server, business, small, 2003

Hi

I'm an IT Consultant supporting a number of local businesses with their IT requirements, PC repairs etc.

One of my clinets was running an old version of SBS (97?) on a P2 based NT4 server - Exchange 5.0 etc.  I couldn't support this configuration and was concerned that if the server went down due to hardware failure, we were going to struggle to get it back up again.  I have since replaced it with a Dell Poweredge running Windows 2003 SBS and migrated across the exchange mailboxes etc and created a new domain.  

Everything works ok, except that the network lags horribly.  It takes random lengths of time for client pcs to login, 5 minutes or so sometimes - sticking at "loading personal settings" often.

Network drive access, network printing & exchange server access can also be very slow.  The overall view from the client is that the old server was much faster, which I know can't be true, so there must be a problem somewhere.

His network was 10 BaseT, with 3 x 10mbps hubs on a ring.  I re-cabled his offices and changed the hubs to 100mbps switches.  haven't seen much improvement to be honest.

When i first set this server up, I had problems with continually losing internet access, which i think was caused by DHCP conflicts on the server and the router.  I turned off DHCP on the server and left it up to the router, which fixed the problem.  Not sure if this information is relevant, but thought I should mention it.  All clients PCs are statically addressed and the router is the gateway.  The server is also statically addressed.

From reading up on this forum and others, I think the problem might be related to DNS.  I found the following thread :

http://www.experts-exchange.com/Networking/Microsoft_Network/Q_21890053.html?qid=21890053#16927816

... which at first glance seems to be much the same as my problem, but to be honest i couldn't follow the thread or really know what steps from it are required.

I have remote access to this server, but not to the client PCs. I can visit the site, but in doing so there may be long delays between your posts and my replies.  Please bear with me.

It seems likely that I will be asked for a netdiag log from the server, so here is one :

-------

Computer Name: server
    DNS Host Name: SERVER.domain.local
    System info : Microsoft Windows Server 2003 (Build 3790)
    Processor : x86 Family 15 Model 4 Stepping 1, GenuineIntel
    List of installed hotfixes :
        KB890046
        KB893756
        KB896358
        KB896422
        KB896424
        KB896428
        KB898715
        KB899587
        KB899588
        KB899589
        KB899591
        KB900725
        KB901017
        KB901214
        KB902400
        KB904706
        KB905414
        KB908519
        KB908531
        KB908981
        KB910437
        KB911280
        KB911562
        KB911567
        KB911927
        KB912812
        KB912919
        KB913446
        KB914388
        KB914389
        KB916281
        KB917159
        KB917344
        KB917422
        KB917537
        KB917734
        KB917953
        KB918439
        KB918899
        KB920214
        KB920670
        KB920683
        KB920685
        KB921398
        KB921883
        KB922582
        KB922616
        Q147222


Netcard queries test . . . . . . . : Passed



Per interface results:

    Adapter : Server Local Area Connection

        Netcard queries test . . . : Passed

        Host Name. . . . . . . . . : SERVER
        IP Address . . . . . . . . : 10.0.0.249
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 10.0.0.1
        Primary WINS Server. . . . : 192.168.1.254
        Secondary WINS Server. . . : 10.0.0.2
        Dns Servers. . . . . . . . : 10.0.0.1

        IpConfig results . . . . . : Failed
            Pinging the Primary WINS server 192.168.1.254 - not reachable

        AutoConfiguration results. . . . . . : Passed

        Default gateway test . . . : Passed

        NetBT name test. . . . . . : Passed
        [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names is missing.
            No remote names have been found.

        WINS service test. . . . . : Passed


Global results:


Domain membership test . . . . . . : Passed


NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{5038E7CD-E0F0-4D83-9330-3C6C621948F2}
    1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
    [WARNING] You don't have a single interface with the <00> 'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Failed
          [WARNING] Cannot find a primary authoritative DNS server for the name
           SERVER.domain.local.'. [RCODE_SERVER_FAILURE]
            The name 'SERVER.domain.local.' may not be registered in DNS.
    [WARNING] The DNS entries for this DC are not registered correctly on DNS server '10.0.0.1'. Please wait for 30 minutes for DNS server replication.
    [FATAL] No DNS servers have the DNS records for this DC registered.


Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{5038E7CD-E0F0-4D83-9330-3C6C621948F2}
    The redir is bound to 1 NetBt transport.

    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{5038E7CD-E0F0-4D83-9330-3C6C621948F2}
    The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Passed


DC list test . . . . . . . . . . . : Passed


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Passed


LDAP test. . . . . . . . . . . . . : Passed


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
    No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped

    Note: run "netsh ipsec dynamic show /?" for more detailed information


The command completed successfully

----------


Many thanks for any help.
Jase

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About this solution

Zone: SBS Small Business Server
Tags: server, business, small, 2003
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Solution Provided By: keith_alabaster
Participating Experts: 4
Solution Grade: A
 
 
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[+][-]10/30/06 06:39 PM, ID: 17839234

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]10/31/06 12:25 AM, ID: 17840442

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]10/31/06 02:33 PM, ID: 17846074

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]11/01/06 03:02 AM, ID: 17848588

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/18/06 04:09 PM, ID: 17972980

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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