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10.23.2007 at 07:03AM PDT, ID: 22911813
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Outlook Web Access does not display message body for new messages, reply or forward
Tags: outlook, web, access, message, body
Outlook Web Access running on Windows Server 2003 SBS with all current patches

Incoming messages are displayed normally.  If we try to create a new message, the message body is not shown, but a small red X is displayed in the top left of the area where the message body should be.  This also happens if we try to forward or reply to a message.  Everything else is working as it should.

Is something blocking the display of this section of the message body.
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Question Stats
Zone: OS
Question Asked By: 4RunnerBob
Solution Provided By: Dave_AND
Participating Experts: 4
Solution Grade: A
Views: 334
Translate:
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10.23.2007 at 07:53AM PDT, ID: 20131479

Rank: Guru

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10.23.2007 at 07:54AM PDT, ID: 20131490

Rank: Guru

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10.23.2007 at 07:53AM PDT, ID: 20131479
 
10.23.2007 at 07:54AM PDT, ID: 20131490

Rank: Guru

OWA and IE7 - Red X in Body section
Unable to compose/reply a message when accessing Outlook Web Access; however, this is not an issue using other browsers (including IE6). You will also see a red square with an X in it when try to compose a new message.

The reason for this issue is due to security - where IE7 do not accept ActiveX and MIME. How to solve it?

The Solution:
1. In OWA, click on the "options" in the left Task Pane.

2. Under E-mail Security and Click Install or Upgrade the S/MIME Control. This will download a new add-on.

3. Click RUN when asked about the Microsoft Outlook Web Access S/MIME install and security warning.

4. Close and RESTART IE7

From http://johnsheadtree.headtreez.com/doc/b59fffc7-29fa-4ac1-a39a-d4854b6bfa63

If that dosnt work.
Accepted Solution
 
 
11.29.2007 at 11:57AM PST, ID: 20376729
Tried the above suggestion but to no avail.  Firefox works fine but has other issues related to sending emails the client is not willing to deal with.  Will wait for MSFT 'updates' alonf the way that will magically heal our wounds.  Thanks for the help!
 
 
02.13.2008 at 05:44PM PST, ID: 20890250
This is the solution, this fix it for me.

This will only happen with Vista, to fix this just install the Update for Exchange 2003 (KB 911829).
 
 
04.11.2008 at 01:55AM PDT, ID: 21332329
I downloaded the MIME control and now when I try to send an email via owa, internet explorer crashes!
 
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628