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9.8

SQLExpress Backup Problem with MozyPro on SBS2003 SP2

Asked by jiiins2 in SBS Small Business Server, Backup & Restore Software, MS SQL Server

Tags: error, backup

Hello Experts,

whenever I try to do a backup with MozyPro on SBS2003 SP2, it stops with a SnapShotError0 and in the event log I get the following critical errors regarding one of the SQLExpress databases (MYDB). It happens 9 times out of 10. The other times it goes through without a glitch. When the backup process starts (usually at night), nobody is connected to MYDB.
By the way, the normal SBS Backup process work perfectly on the same DB (also at night but obviously they don't run at the same time).

Can you please assist?

Many thanks,
J 
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Critical Errors in Application Log :
Source Event ID Last Occurrence Total Occurrences 
  SQLVDI 1 12/7/2007 7:07 PM 36 * 
SQLVDI: Loc=TriggerAbort. Desc=invoked. ErrorCode=(0). Process=2080. Thread=5992. Server. Instance=SHAREPOINT. VD=Global\{5F7C78BA-6C4B-48DF-B242-FE5B554A234C}1.  
 
Source Event ID Last Occurrence Total Occurrences 
  VSS 6013 12/7/2007 7:07 PM 8 * 
Sqllib error: OLEDB Error encountered calling ICommandText::Execute. hr = 0x80040e14. SQLSTATE: 42000, Native Error: 3013 Error state: 1, Severity: 16 Source: Microsoft OLE DB Provider for SQL Server Error message: BACKUP DATABASE is terminating abnormally.  
 
Source Event ID Last Occurrence Total Occurrences 
  SQLWRITER 24583 12/7/2007 7:07 PM 4 * 
Sqllib error: OLEDB Error encountered calling ICommandText::Execute. hr = 0x80040e14. SQLSTATE: 42000, Native Error: 3013 Error state: 1, Severity: 16 Source: Microsoft SQL Native Client Error message: BACKUP DATABASE is terminating abnormally. SQLSTATE: 42000, Native Error: 3271 Error state: 1, Severity: 16 Source: Microsoft SQL Native Client Error message: A nonrecoverable I/O error occurred on file "{6E026E72-2CC3-4031-9E17-C66E87D12801}4:" 995(The I/O operation has been aborted because of either a thread exit or an application request.).  
 
Source Event ID Last Occurrence Total Occurrences 
  MSSQL$MYDB 18210 12/7/2007 7:07 PM 4 * 
BackupVirtualDeviceFile::PrepareToFreeze: failure on backup device '{6E026E72-2CC3-4031-9E17-C66E87D12801}4'. Operating system error 995(The I/O operation has been aborted because of either a thread exit or an application request.).  
 
Source Event ID Last Occurrence Total Occurrences 
  MSSQL$MYDB 3041 12/7/2007 7:07 PM 4 * 
BACKUP failed to complete the command BACKUP DATABASE msdb. Check the backup application log for detailed messages.
[+][-]12/11/07 10:25 PM, ID: 20455453Accepted Solution

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About this solution

Zones: SBS Small Business Server, Backup & Restore Software, MS SQL Server
Tags: error, backup
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Solution Provided By: TechSoEasy
Participating Experts: 1
Solution Grade: A
 
[+][-]12/12/07 12:35 AM, ID: 20455796Author Comment

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[+][-]12/12/07 12:40 AM, ID: 20455813Expert Comment

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[+][-]12/13/07 09:51 PM, ID: 20469951Author Comment

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