Question

Cannot logon to domain controller

Asked by: cduvall5460

I run a computer network at a small factory and we are running Windows Small Business Server 2003 as the DC.  I recently added a computer to the network that is running Win 2000 SP4 and when I (as a member of domain admins group) want to logon it allows me both local access and domain logon access, when any other member of the network that is not a member of the Domain Admins group wants to logon, they cannot

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-12-20 at 05:03:12ID23035617
Tags

domain

,

cannot

,

controller

,

logon

Topics

SBS Small Business Server

,

Windows 2000 Operating System

Participating Experts
3
Points
500
Comments
16

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. SP4 stops logon scripts
    I connect to a domain controller that is supposed to run logon scripts for the machines that log into it. When I have finished performing a base install of W2K (SP1, and appropriate drivers) the logon script runs fine. When I upgrade to SP4, the logon script stops working. ...
  2. Member Server logon
    Have 2003 server AD. Single forest root domain. Planning to add 2003 member print server and other 2003 member application server. QUESTION: Should a user account be setup for member servers, and should they logon to the domain with these user accounts. Or should the servers ...
  3. Slow cached domain logon, Vista
    I have a laptop which is a member of a Windows 2003 domain. When the laptop is able to see the DC's the logon is quick but when the laptop is using the cached logon information and cannot see the DC's the logon is very slow. Is there something to do? Thanks.

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: glennprattPosted on 2007-12-20 at 06:53:58ID: 20507019

What error message do you get when other users try to logon?

After a failed login attempt, login as admin and check event viewer on the local machine and on the SBS box.  Then double check your TCP/IP settings.  Compare ipconfig /all on a working machine to it.  Post results here.

Also, try another domain admin account.  I'm guessing that the machine has cached your credentials, so you can login but other users cannot, but if other domain admins can login, this would not be the case.

 

by: pcfreakerPosted on 2007-12-20 at 07:11:25ID: 20507164

Let us know the event number you are getting on event viewer...

 

by: cduvall5460Posted on 2007-12-20 at 08:38:48ID: 20507965

I attempted to logon and received the error message but I do not see any messages refering to the user 'svandyke' or the computer name 'cmm8'

 

by: glennprattPosted on 2007-12-20 at 10:44:14ID: 20508896

Ok, Error Message is not enough.  Word for word, what is the message received when a user cannot login.

Did you do any of the other steps in my post?

 

by: TechSoEasyPosted on 2007-12-21 at 04:54:01ID: 20513014

How did you join the computer to the domain?  Did you use the SBS-method of http://<servername>/connectcomputer?  Because that would set the proper permissions on the workstation to allow all users to log on to it.  

If you didn't use connectcomputer, please follow the steps I've outlined in http://sbsurl.com/rejoin to fix it.

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2007-12-21 at 05:04:06ID: 20513066

This is the error message that I receive verbatim "The local policy of this system does not permit you to logon interactively" .  I'm going to try TechSoEasy's method too.

 

by: TechSoEasyPosted on 2007-12-21 at 05:27:27ID: 20513207

That message would indicate that the domain user account isn't a member of the local "Users" group.  This wouldn't be a problem if you used ConnectComputer because it would have made the "Domain Users" group a member of the local users.

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2007-12-21 at 11:00:04ID: 20515612

TechSoEasy, I tried the method that you suggested, but I cannot access the http://server1/connectcomputer page.  On the Win 2000 box there are 2 local users, myself and the other user that is attempting to logon to the domain. I can logon to both domain and local, the other user can logon only to the local computer, not to the domain.

 

by: TechSoEasyPosted on 2007-12-21 at 12:06:25ID: 20516023

What exact error message are you getting when trying to access http://server1/connectcomputer?  Because that's something that can be fixed.

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2007-12-26 at 06:14:14ID: 20529191

The error that I get when attempting to access the server computer is "Internet Explorer cannot display the webpage"

 

by: TechSoEasyPosted on 2007-12-26 at 06:18:23ID: 20529200

Please post a COMPLETE ipconfig /all from both the SBS and the workstation.

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2007-12-26 at 11:25:49ID: 20530480

here is a complete IPConfig /all from both machines
SERVER1
Windows IP Configuration

   Host Name . . . . . . . . . . . . : server1
   Primary Dns Suffix  . . . . . . . : UniqueModel.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : UniqueModel.local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 F Server Adapter
   Physical Address. . . . . . . . . : 00-03-47-3B-C4-99
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.0.121
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.0.101
   DNS Servers . . . . . . . . . . . : 192.168.0.101
                                       192.168.0.121
   Primary WINS Server . . . . . . . : 192.168.0.121

WORKSTATION
Windows 2000 IP Configuration

        Host Name . . . . . . . . . . . . : CMM9
        Primary DNS Suffix  . . . . . . . : UniqueModel.local
        Node Type . . . . . . . . . . . . : Broadcast
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : UniqueModel.local

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/100 S Desktop Adapter
        Physical Address. . . . . . . . . : 00-02-B3-96-C9-DD
        DHCP Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 192.168.0.153
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.101
        DNS Servers . . . . . . . . . . . : 192.168.0.101
                                            192.168.0.121

 

by: TechSoEasyPosted on 2007-12-26 at 16:18:37ID: 20531669

Therein lies your problem.

Remove 192.168.0.101 from the DNS Server IP Configuration of the SBS's NIC, and then rerun the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > To-Do List).

A visual how-to for the CEICW is here:  http://sbsurl.com/ceicw

Change the workstation to use DHCP, which is hopefully being supplied by your SBS, and reboot it.

If your SBS isn't providing DHCP, I'd recommend that you change it to do so by following the steps outlined at the bottom of http://sbsurl.com/dhcp

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2007-12-28 at 11:54:18ID: 20544575

I can easily remove the DNS server ending in .101, but because the .101 address is a computer on the network that is running as a proxy server, will that create any issues for connecting? Secondly, how can I get all of the current settings for the SBS box, because I'd rather not mess any of the email settings up.

 

by: TechSoEasyPosted on 2007-12-30 at 10:21:43ID: 20551580

It shouldn't affect anything due to your proxy server... but what kind of proxy server are you running?

How do you get all of the current settings for the SBS box?  Do you mean the ones set by running the CEICW to begin with?  Every time you run that wizard it saves all the settings used in C:\Program Files\Microsoft Windows Small Business Server\Networking\ICW\.  So they are already saved for you.

Jeff
TechSoEasy

 

by: cduvall5460Posted on 2008-01-09 at 07:07:04ID: 31416290

Thanks so much for your help!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...