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01.03.2008 at 06:13PM PST, ID: 23057616
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SBS 2000 will not shutdown/resart and stops allowing Remote Desktop connection

Asked by pwtucker in SBS Small Business Server

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Hi Experts,
I have another strange problem with a SBS 2000 server.  About 3 weeks ago I applied several Microsoft security patches to the server.  Since then I have had 2 unusual problems.  

The server will not shutdown or restart.  It goes through the normal shutdown/restart processes (i.e. saving settings, windows shutting down that type processes), but all dialogue boxes go away and the shutdown/restart process stops at a blue screen (not the BSOD).  The mouse pointer is visible and I can move it around, but the only way to get it shutdown/restart is to hit the power button.  I have left it shutting down over night (~11 hours) and it never does.  My thought is there is some process that is hanging, but not sure I to find it.

The other problem is that after the server has been up for a little while it stops allowing me to remote into it.  It still allows me to connect to the network (meaning I can dial in and get authenticated) and everything else works.

I have searched every where trying to find an answer, but no luck.  Do you guys have some insight?

Thanks,
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[+][-]01.03.2008 at 07:28PM PST, ID: 20579745

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[+][-]01.03.2008 at 08:25PM PST, ID: 20579978

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[+][-]01.04.2008 at 04:55AM PST, ID: 20581609

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[+][-]01.04.2008 at 09:32PM PST, ID: 20587961

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[+][-]01.21.2008 at 06:30PM PST, ID: 20711493

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[+][-]01.21.2008 at 06:31PM PST, ID: 20711497

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[+][-]01.21.2008 at 07:22PM PST, ID: 20711675

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About this solution

Zone: SBS Small Business Server
Tags: remote, shutdown, 2000, desktop, sbs
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Solution Provided By: pwtucker
Participating Experts: 3
Solution Grade: B
 
 
 
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