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02.12.2008 at 12:37PM PST, ID: 23157629

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6.2

Remote web workplace not working

Zones: SBS Small Business Server, Microsoft IIS Web Server, MS Internet Security & Accel

Tags: microsoft, Small Business Server, 2003, Remote Access

After 2 months of smooth operation, Remote web workplace, OWA, etc stopped working.

When I go to https://office.ourdomain.net/remote I am getting a 404 page not found.
If I go to https://office.ourdomain.net I am brought to our main website.
Under Default website, there is a vitrual directory for REMOTE and points to c:/inetpub/remote

If I go to https://192.168.0.1/remote I can get in fine (as well as /exchange for OWA)

I reran CEICW, and Configure Remote Access and it seems to go well. Everyone gets the email about being granted RWW and tells them to go to https://office.ourdomain.net/remote. But when we do, we get a warning about the cert not being, then a 404

Only thing that changed was trying to add a 3rd party ssl cert (godaddy) via their instructions for IIS6 which involved creating a snapin for intermediate certificate bundle, then installed ssl. I have since removed their certs, reran ceicw and let sbs create it's own cert

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Question Stats

Zone: OS

Question Asked By: bvar94

Solution Provided By: TechSoEasy

Participating Experts: 1

Solution Grade: A

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02.12.2008 at 06:40PM PST, ID: 20881232

bvar94:

any ideas? things to check?

02.13.2008 at 09:55AM PST, ID: 20886428

Rank: Genius

TechSoEasy:

Most likely Windows Server 2003 SP2 has now been installed which can cause connectivity problems like this. Please download and run the SBS Best Practices Analyzer which will tell you which additional updates you need.

http://sbsurl.com/bpa

You will also find information about SP2 here: http://sbsurl.com/sp2

Finally, be sure that your NIC's Driver is the most up-to-date available.

Jeff
TechSoEasy

02.13.2008 at 10:02AM PST, ID: 20886495

bvar94:

OK, ran BPA and critical errors as follows"

Receive side scaling is enabled
Task Offloading is enabled
TCP Chimney is enabled
TCPA is enabled

All issues:
EDNS is enabled
Pop3 connectorhas not been updated

02.13.2008 at 10:06AM PST, ID: 20886522

bvar94:

another note: I am able to get inremotely to the network (not rww) by using the remote connection disk

02.13.2008 at 11:24AM PST, ID: 20887195

bvar94:

found new drivers on Broadcom's site which are newer than the ones on Asus's site (built in nics on Asus board).
I have to wait until everyone goes home to try them though.

02.13.2008 at 03:18PM PST, ID: 20889455

bvar94:

Installed new drivers. Fixed all critical errors in BPA. Reran ceicw and configure remote access wizards.

Still getting page not found externally. I get a cert warning then 404

02.13.2008 at 06:13PM PST, ID: 20890366

bvar94:

More....it seems the link that used to take me to RWW is now taking me to our main website, if that helps

02.14.2008 at 07:45AM PST, ID: 20894229

bvar94:

I take it, I am on my own?

02.14.2008 at 09:32AM PST, ID: 20895291

bvar94:

I reran CEICW and unchecked RWW.....went to htts://192.168.0.1/remote and it worked?.
Then I reran CEICW checked RWW, received the email saying RWW is now available by going to https://office.ourdomain.net/remote. When I click the link, I get the cert warning, click OK, then get a 404

02.14.2008 at 09:35AM PST, ID: 20895322

bvar94:

looking at other suggestions, In IIS under Default website>home directory, under execute permissions, it says "scripts only"....should it be scripts and executables"?

02.14.2008 at 12:25PM PST, ID: 20896810

Rank: Genius

TechSoEasy:

If you are only getting a 404 error on /remote then I'd suspect that you have installed .NET 2.0 and it got configured on the /remote virtual directory. If this is true, then check the ASP .NET tab of the /remote directory's properties and switch it from 2.0 to 1.1.4322, then restart IIS.

Jeff
TechSoEasy

02.14.2008 at 01:50PM PST, ID: 20897391

bvar94:

I do not see a tab

I also do'nt believe I have .net2

02.14.2008 at 02:22PM PST, ID: 20897559

Rank: Genius

TechSoEasy:

If you don't have .NET 2.0 installed, you won't have the tab.

In rereading your question, I see that I missed a couple of things the first time... sorry about that... it's been a wildly busy week.

Anyhow... rereading the question made me then view your previous question about this subject (http:Q_23156916.html) and see that you have your external IP address configured on the default web site. That should be set to "All Unassigned", because otherwise the internal sites won't resolve externally.

Change that and then rerun the CEICW.

That won't stop your default site from working as long as it's either located in c:\inetpub\wwwroot. If you want to locate the files for that site in another directory, then right click on the default.htm page from within IIS manager and configure it as a re-direct.

I'm also wondering how you originally configured the redirect for https://office.company.net to go to the /remote directory directly. Because this can't be done with a host header. But don't worry about that now... first change the IP Address and run the CEICW to see if it fixes the resolution problem from external locations.

Jeff
TechSoEasy

02.14.2008 at 03:26PM PST, ID: 20897967

bvar94:

Default website is
*all unassigned*
TCP Port 80
SSL Port 443

ISAPI Filters Tab:
^ SBSFLT high priority
^fpexedll.dll Low priority
^OWALogon unknown priority

Home Directory tab:
c:\inetpub\wwwroot
Read, log visits, and indexthis resource are checked
Application name: Default Application
Starting Point: Default website
Execute Permissions: scripts only
Application Pool: DefaultappPool

As far as "Im also wondering how you originally configured the redirect for https://office.company.net to go to the /remote directory directly"

I didn't do anything special before. "office.ourdomain.net is just another name that points to our ip address which is the same as our website

02.14.2008 at 05:33PM PST, ID: 20898745

Rank: Genius

TechSoEasy:

So, is your company's web site located in the wwwroot folder?

Because I'm wondering if you can get to ANY page in the Default Web Site directory?

Jeff
TechSoEasy

02.14.2008 at 06:14PM PST, ID: 20898917

bvar94:

No, it is not in the wwwroot directory. It never was and worked until now.

If I go to https://192.168.0.1/remote I can use RWW
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