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03/14/2008 at 10:08AM PDT, ID: 23242380
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7.9

Read Receipts in "Failed Mail" folder

Asked by tsoward in SBS Small Business Server, Microsoft Server, Exchange Email Server

Tags: Microsoft, SBS Exchange, 2003, POP3 Connector

SBS environment using POP3 connector (mostly so the ISP can filter spam).  

User sends an email to a customer with a cc to the sales person with request read reciept.  Receipt arrives but Exchange directed it to the "failed mail" folder.  Message tracking center doesnt even show the message at all (searching the time interval).  

Using Outlook express I can open the message in the Failed Mail folder and print it ok.  Recipient list is not shown but if I look at the message source it looks ok (attached)

In the Code snippet, Margaret@domain.com is the user who sent the original message and should have got this read receipt, user@sender.com is the person who read margarets message and sent the recept, and sbs@domain.com is the account that mail is collected in at the ISP and from which the POP3 connector pulls mail to sort and distribute.

Why is the read receipt email going to "Failed Mail"? 
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Received: by [**sbserver**.**Domain**.local (Microsoft Connector for POP3 Mailboxes)] id <"{6579EAAE-F400-4BA2-BD08-C080C1D5EA71}"@**Domain**.local>; Thu, 13 Mar 2008 16:15:26 -0400
Return-Path: <**use@sender**.com>
Delivered-To: sbs@**Domain**.com
Received: (qmail 8757 invoked by uid 399); 13 Mar 2008 20:00:01 -0000
Cc: recipient list not shown: ;
Delivered-To: margaret@**Domain**.com
Received: (qmail 8706 invoked by uid 399); 13 Mar 2008 20:00:01 -0000
X-Spam-Checker-Version: SpamAssassin 3.2.3 (2007-08-08) on cp.myhostpanel.net
X-Spam-Level: *
X-Spam-Status: No, score=1.3 required=7.0 tests=AWL,MISSING_HEADERS,RDNS_NONE
	autolearn=disabled version=3.2.3
X-Virus-Scan: Scanned by ClamAV 0.91.1 (no viruses);
  Thu, 13 Mar 2008 16:00:01 -0400
Received: from unknown (HELO mail144.messagelabs.com) (216.82.254.51)
  by cp.myhostpanel.net with ESMTP; 13 Mar 2008 20:00:01 -0000
X-Originating-IP: 216.82.254.51
Received-SPF: none (cp.myhostpanel.net: domain at makespacework.com does not designate permitted sender hosts)
	identity=mailfrom; client-ip=216.82.254.51;
	envelope-from=<**use@sender**.com>;
X-VirusChecked: Checked
X-Env-Sender: **use@sender**.com
X-Msg-Ref: server-10.tower-144.messagelabs.com!1205438399!32568678!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [206.191.10.253]
Received: (qmail 19062 invoked from network); 13 Mar 2008 19:59:59 -0000
Received: from thuxchng01.makespacework.com (HELO thuxchng01.makespacework.com) (206.191.10.253)
  by server-10.tower-144.messagelabs.com with SMTP; 13 Mar 2008 19:59:59 -0000
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:mdn
MIME-Version: 1.0
Content-Type: multipart/report;
	report-type=disposition-notification;
	boundary="----_=_NextPart_001_01C88545.4E5FD20C"
Subject: Read: Our P.O.#255-29-136520
Date: Thu, 13 Mar 2008 16:03:06 -0400
Message-ID: <440C11940DC8B84F87D779D2C71A94E70219010F@thuxchng01.makespacework.com>
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
Thread-Topic: Our P.O.#255-29-136520
Thread-Index: AciEhoqrFoAOc8PxQE2USgnxiOsfygAve7qgAAAxzmM=
X-Priority: 1
Priority: Urgent
Importance: high
From: "**USER**" <**use@sender**.com>
 
Keywords: Read Receipts in "Failed Mail" folder
Title
1 Sporadic Duplicate Internal Emails
 
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[+][-]03/18/08 02:18 AM, ID: 21149315

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[+][-]03/18/08 05:52 AM, ID: 21150393

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[+][-]08/26/08 07:30 AM, ID: 22315116

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[+][-]09/05/08 12:10 AM, ID: 22395976

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About this solution

Zones: SBS Small Business Server, Microsoft Server, Exchange Email Server
Tags: Microsoft, SBS Exchange, 2003, POP3 Connector
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Solution Provided By: TechSoEasy
Participating Experts: 3
Solution Grade: A
 
 
 
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