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7.8

Remote Web Workplace Printing

Asked by djerryanderson in SBS Small Business Server, Printers by HP, Printers

Tags: Microsoft, Remote Web Workplace, printing

I have a Windows Small Business Server 2003 server and have successfully setup remote printing in the past but am having problems with one particular user/printer. Noting special with regards to the setup....users connect to a Windows XP client PC at work from another XP machine at a remote location. On the remote side, they are using a USB HP Laserjet P1005 printer. I have the appropriate drivers loaded on the XP client machine at the home office. All print jobs get stuck in the print queue in the HOME office (or at least they show up in virtual printer on that machine). If the XP computer on the remote side is rebooted, the jobs (or at least a few of the queued up jobs) will print when the mochinf come back up but no more jobs can be sent.

I have tired all the usual suggestions like uninstalling/reinstalling the printer and drivers to no avail.

Any help or suggestions as to where to look would be appreciated. One note, I thought I remember hearing that in the past USB communication via RWW was not a recommended setup. Is that still the case?

Thanks,

Jerry

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20091118-EE-VQP-93 / EE_QW_2_20070628

Remote Web Workplace Printing

Asked by djerryanderson in SBS Small Business Server, Printers by HP, Printers

Tags: Microsoft, Remote Web Workplace, printing

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