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August 30, 2008 04:26am pdt
 
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How do i find and uninstall the most recent windows updates that appear to blue screen on boot up

Tags: Microsoft, Windows Small Business Server, 2003 R2 Premium, Dell, PowerEdge, 800, Perc RAID1, STOP: c000021a {Fatal System Error} - BLUE SCREEN after grey screen boot
On Wednesday a friend rebooted his Windows Small Business Server Premium 2003 R2 server as there was a message on the screen from a windows update asking him to restart the server. He clicked yes and the server re booted. The server kept on rebooting and then he switched it off. Now when i boot it up it goes into the splash screen then into a grey screen where you expect to see a box saying preparing network connection. Instead of this it then blue screens with the following message

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown.

I assumed that it was related to the update. Apparently the system had been sat there for a while untouched. I can access the system through the recovery console. Should i be uninstalling the update? If so what is the command and is the date shown the install, creation date? I think i have a valid backup tape. I am not sure how to proceed so any help would be appreciated as i am eyeballing it now scratching my head as i type
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Question Stats
Zone: OS
Question Asked By: VBOSS
Solution Provided By: SysExpert
Participating Experts: 3
Solution Grade: C
Views: 0
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Rank: Master

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