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04.03.2008 at 06:02AM PDT, ID: 23292593
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What do I need to do to get my Motorola Q to get email from my Win2k3 SBS server?

Asked by webshock in SBS Small Business Server, Windows Mobile (Pocket PC / Win CE) Operating Systems, Secure Socket Layer (SSL) & HTTPS

Tags: Microsoft, Windows, 2003 SBS, Motorola, Smartphone, Q, https moblie email running Windows Mobile 5

First, Let me say that the person implementing the solution provided is at the novice level of SBS 2003 management and respectfully request a thorough walk-through of the solution so things don't get boned up :)

I have users who would like to recieve mail blackberry style on their Windows Mobile 5 enabled smartphones through 2k3 SBS server running MS Exchange SP2. I realize that with SBS, there is no realtime push for mail and it comes in increments of 5 minute pushes.

I have a 3rd party certificate that came with intermediate certs issued through godaddy. I know how to install the cert onto the server so that isnt an issue.
I also managed to figure out how to install the same cert into the smartphone. This required me to use the cab method as the program issued by MS to add a 3rd party certicate on a vendor locked down phone didnt work. US Cellular doesnt allow a user to add a certificate on their phone. I managed to get the cert into the phone using the method described here:
http://blogs.msdn.com/windowsmobile/archive/2006/01/28/making_a_root_cert_cab_file.aspx

Here is my question:
Did I order the inappropriate cert? I realize that Windows Mobile 5 does not support wildcard certs,
I ordered a UCC cert that holds up to 5 QDNs.
I also realize that with SBS you can access remote mail through mail.domain.com.
Thats not the case when I ordered the cert, I actually ordered the cert under the QDN of subdomain.domain.com. Subdomain pointing the the SBS I have onsite. My actual domain is maintained by   a 3rd party that accesses our server at a different location. The sbs server and our exchange server is housed here at our location and we recieve our mail directly from our ISP. Thats why we run subdomain.domain.com to access our remote workplace.

Do I need to change my cert to read mail.domain.com? Can someone explain (in a thorough manner) how to make these smartphones send and recieve mail through our sbs?

On the Moto Q, we point the config to https://subdomain.domain.com/remote. Is that correct or incorrect?

Did I set up the certificate correctly? I am unsure of what the root is. I can share the current certificate if need be, its not defunct and not in use since I will have to rekey it anyway. Having a hard time understanding what the root certificate is. GOdaddy uses a seperate company to issue their certs so its all a big blur on which root certificate im supposed to use on the server to have it work. Start Free Trial
[+][-]04.03.2008 at 07:54AM PDT, ID: 21273313

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[+][-]04.03.2008 at 09:17AM PDT, ID: 21274147

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[+][-]04.03.2008 at 09:34AM PDT, ID: 21274325

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About this solution

Zones: SBS Small Business Server, Windows Mobile (Pocket PC / Win CE) Operating Systems, Secure Socket Layer (SSL) & HTTPS
Tags: Microsoft, Windows, 2003 SBS, Motorola, Smartphone, Q, https moblie email running Windows Mobile 5
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Solution Provided By: MPECSInc
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.03.2008 at 09:35AM PDT, ID: 21274330

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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