Question

Roaming profile not uploading to server

Asked by: russell_its

We are running a Windows SBS 2003 R2 domain with Windows XP SP2 clients. Roaming profiles have been enabled, configured and working on all PC's for the last six months without any issues. In the last week or so we have one Dell notebook which will not save changes to a profile for any user back to the server. This notebook is the only notebook with this issue. Logging onto other PC's on the domain it is all working fine. I have completed the following:-
1. dis-joined notebook from domain and removed from active directory and then re-joined to domain
2. tried several users accounts
3. no event logs reported
4. main user has local and local in system advanced profile properties
5. another users profile downloads profile but will not save profile to server (roaming and roaming in system advanced profile properties)
6. no error messages reported
I have run out of ideas and i am thinking of rebuilding the notebook with Windows XP etc.

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Asked On
2008-04-09 at 16:31:17ID23310108
Tags

Microsoft

,

Server 2003 and Windows XP Professional SP2

,

Roaming profile

Topics

SBS Small Business Server

,

Active Directory

,

Windows 2003 Server

Participating Experts
5
Points
500
Comments
7

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Answers

 

by: AnthonyP9618Posted on 2008-04-09 at 21:06:14ID: 21321619

UPHClean has been talked about many times in helping for situations such as this.  I would give this Microsoft tool a try.

http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

by: russell_itsPosted on 2008-04-30 at 20:20:44ID: 21476326

UPHClean has not fixed the problem, i've run out of ideas and formating the notebook seems to be my only solution.

 

by: jstpierrePosted on 2008-05-01 at 20:00:43ID: 21484331

is your video card nvidia quadro fx 360m ... driver date 04/28/07

go to the dell site and get the udated driver for it

make no sense I know

 

by: etarcherPosted on 2008-06-04 at 09:57:38ID: 21711933

jstpierre is correct if it has a Nvidia video card look for a updated driver.  I had the same problem with 4 Dell Latitude 830s.  The roaming profile would save correctly using safe mode w/networking.  I eliminated other startup programs with no luck.  Then I updated the driver for the Nvidia Quadro NVS 140M video card with the latest driver on the Dell support web site (released 3/26/08) and the roaming profile saves fine.  This appears to be a problem with the Nvidia software or driver.  Possibly even the OEM image since it seems to occur mostly on Dells.

 

by: russell_itsPosted on 2008-07-03 at 04:17:18ID: 31447561

My colleague fixed the problem and he did mention nvidia drivers.

 

by: geemalePosted on 2009-01-22 at 13:14:42ID: 23443728

This also occurs on the Acer M464 desktops.  Took me hours to figure it out!  Its an onboard Nvidia Geforce 7050 and I'm still looking for drivers that work.  

 

by: newsignaturePosted on 2009-05-27 at 13:50:24ID: 24487349

I had this work for me once... apparently there's a part of the driver that runs a logout script that has an error in it and causes the user to not be logged out properly, and not update the roaming profile. Updated drivers from manufacturer website and it resolved the problem!

20120131-EE-VQP-002

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