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05.08.2008 at 05:17PM PDT, ID: 23388104 | Points: 500
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Attachment Details

DNS reporting wrong address on SBS 2003

Tags: Microsoft, SBS 2003
Some users have been having intermittent errors (Outlook occasionally reports Exchange disconnected, errors in event viewer about not being able to find domain controller, etc).  Some troubleshooting seemed to indicate DNS.

Performing nslookup from a user's workstation reported: 192.168.x.1, x.x.x.194, and 192.168.x.85.  192.168.x.1 is the server's internal address, x.x.x.194 is the external address, fine - 192.168.x.85 seems to have come out of the blue.  I don't even see 192.168.x.85 anywhere in the DNS manager!  Not even in the Reverse Lookup Zone.  I suspect that the users' workstations are trying to connect to 192.168.x.85?  Please help me stop this behavior.

Thanks.
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Question Stats
Zone: OS
Question Asked By: wiggymoe
Question Asked On: 05.08.2008
Participating Experts: 1
Points: 500
Views: 0
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05.12.2008 at 12:52PM PDT, ID: 21549989

Rank: Genius

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05.15.2008 at 12:50PM PDT, ID: 21577340

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05.15.2008 at 03:46PM PDT, ID: 21578567

Rank: Genius

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05.16.2008 at 11:47AM PDT, ID: 21585371

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05.16.2008 at 02:43PM PDT, ID: 21586691

Rank: Genius

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05.12.2008 at 12:52PM PDT, ID: 21549989

Rank: Genius

Since all the IP Subnets you listed above seem to be PRIVATE subnets there is no harm in you posting a COMPLETE IPCONFIG /ALL from both the SBS as well as a problem workstation.  That really is the best way for us to find the problem.

(perhaps with the exception of your x.x.x.194 IP, so just change that if you like)

Jeff
TechSoEasy
 
05.15.2008 at 12:50PM PDT, ID: 21577340
LAPTOP:

Windows IP Configuration
        Host Name . . . . . . . . . . . . :
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
        Physical Address. . . . . . . . . :
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.137.33
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.137.254
        DHCP Server . . . . . . . . . . . : 192.168.137.3
        DNS Servers . . . . . . . . . . . : 192.168.137.1
                                            192.168.137.254
        Primary WINS Server . . . . . . . : 192.168.137.1
        Lease Obtained. . . . . . . . . . : Thursday, May 15, 2008 12:17:03 PM
        Lease Expires . . . . . . . . . . : Friday, May 16, 2008 12:17:03 PM

Ethernet adapter Wireless Network Connection:
        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection
        Physical Address. . . . . . . . . :


SERVER

Windows IP Configuration
   Host Name . . . . . . . . . . . . :
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . :

PPP adapter RAS Server (Dial In) Interface:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.137.51
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Server Local Area Connection:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client)
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : x.x.x.194
   Subnet Mask . . . . . . . . . . . : 255.255.255.x
   Default Gateway . . . . . . . . . : x.x.x.193
   DNS Servers . . . . . . . . . . . : 192.168.137.1
                                       192.168.137.254
                                       x.x.x.6
                                       x.x.x.6
   NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Network Connection:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) #2
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.137.1
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.137.1
   Primary WINS Server . . . . . . . : 192.168.137.1

 
05.15.2008 at 03:46PM PDT, ID: 21578567

Rank: Genius

The fact that you erased the host names makes it difficult to see what's what... it would have been better if you replaced them with generic names instead...

BUT... I can see right off that you have some serious errors in your DNS Configuration.

Your adapters seem to be binding backwards.  The Local Area Connection is your INTERNAL NIC, and the Network Connection is your EXTERNAL NIC.

You should ONLY have your SBS's IP address listed for the DNS Server IP (ie, 192.168.137.1) and NO OTHER's.  Your ISP's DNS IP addresses should be entered as "Forwarders" when you run the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > To-Do List)

A visual how-to for the CEICW is here:  http://sbsurl.com/ceicw


... and a full networking overview for SBS is at http://sbsurl.com/msicw

Also, why do you have 192.168.137.3 configured as the DHCP Server?  What exactly is that device?  Because on an SBS-based network its best to have your SBS act as the DHCP Server, and with a TWO-NIC Configuration your SBS will also be the gateway for workstations.  Again, there should ONLY be your SBS's IP address for the DNS Server IP on the Workstations as well.  If you had followed the SBS documentation, all of this would have been automatic.  To move DHCP back to your SBS, follow the instructions at the bottom of http://sbsurl.com/dhcp

Jeff
TechSoEasy
 
05.16.2008 at 11:47AM PDT, ID: 21585371
The guy who set this all up got canned.  I'm trying to clean up his mess.  Most of the above is in the process of being fixed, but it's slow going because most of the wizards (including CEICW) can't complete without errors.  I'm trying to schedule some downtime because it should probably just be reloaded, but in the meantime I was trying to smooth things out as much as I could and that erroneous DNS seems to be causing at least some of it.

Long story short, believe it or not, despite the above, things are running well enough that users can get their work done.  I don't think any of those issues would cause an address to just appear in DNS.  Thanks for the suggestions, though.  Are there any other settings I could provide that might be helpful?
 
05.16.2008 at 02:43PM PDT, ID: 21586691

Rank: Genius

If the CEICW won't complete, you need to fix the problems thats causing it to fail.  Those things rarely cause any downtime... perhaps a single reboot, but usually it doesn't even require that.  I've fixed many DNS/DHCP issues on SBS's remotely, so I know that it can be done with little interruption to the users.

You really need to follow the suggestions I've made if you want this to work right.

Jeff
TechSoEasy
 
 
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