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	[x] Attachment Details

BrookTrout TruFax 200 driver problem on SBS 2003 R2

[x]

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6.3

Zones: SBS Small Business Server, Computer Modems, Windows 2003 Server

Tags: Microsoft, Small Business Server, 2003 R2, Driver problem, BrookTrout, BrookTrout, TruFax 200, Driver problem

I'm trying to get a BrookTrout TruFax 200E card working but am unable to due to lack of drivers. I understand that the drivers are integrated with software packages, and not available separately for download. I don't want to use a separate fax product like GFI, 2point, etc, since this is actually going to be used just on a single machine for one user sending out hundreds of faxes from ACCPAC PrintBoss.

I tried with Windows XP but it doesn't recognize the device. Device Manager simply shows "Intelligent I/O (I2O) Controller". I read that SBS 2003 natively support the TruFax cards without the need for additional software so I installed a fresh copy of SBS 2003 R2 but again the same thing happens. If I install some GFI software and drivers, it will show up properly, but this is not the solution I want in this case because of cost. It does not need to be shared among users, it is going to run on one machine for one user only, but high volume.

Why does my SBS 2003 R2 server not recognize it natively? Is there a problem with R2 not supporting it, but the original SBS 2003 did?

FYI, the final goal is to have the device show up as a fax device in the dropdown box within PrintBoss, so I can simply specify it as the fax device within the application and fax from there. I don't care which OS is used, but I don't want additional software packages required. Because of this I was leaning to SBS 2003 since I read it natively supports the TruFax cards, but I am getting nowhere with it.

Any help?? Thanks
Damien

Note: This is rather urgent and I need this fixed today! Thanks again.

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