Question

Active Sync IP-AUTD failed to initialize error [0x80004005)

Asked by: agdickinson

Server: SBS 2003 R2
Email: Exchange 2003 SP2

Recently installed new microsoft fix: KB950159

Since installing the fix, and some other recent fixes I've been seeing the following errors in Event Log under Applications


Source: Server ActiveSync
Event ID: 3024
Type: Error
IP-based AUTD failed to initialize.  Error code: [0x80004005].

Source: Server ActiveSync
Event ID: 3015
Type: Error
IP-based AUTD failed to initialize because the processing of notifications
could not be setup.  Error code [0x80004005].  Verify that no other
applications are currently bound to UDP port [2883], or try specifying a
different port number.

This seems to happen everytime a message is pushed to a device, but the devices do seem to be functioning correctly.

I've followed some microsoft articles to do a

netstat -ano

And verified that 2883 is shown:


  UDP    0.0.0.0:2883           *:*                                    2024

The PID is the same as DNS, which I'm guessing is okay.

Whilst these errors don't seem to be affecting functionality I would like them resolved, unfortunately there isn't much out there suggesting a solution.

Other than the fix installed nothing else has changed.

Any help would be appreciated.

Andrew Dickinson

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Asked On
2008-07-14 at 04:49:22ID23562250
Tags

Microsoft

,

Exchange Active Sync

,

2003

Topics

SBS Small Business Server

,

Windows Mobile (Pocket PC / Win CE) Operating Systems

Participating Experts
18
Points
0
Comments
19

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Answers

 

by: agdickinsonPosted on 2008-07-15 at 05:54:24ID: 22006389

On checking out:

netstat -ano

And verified that 2883 is shown:


  UDP    0.0.0.0:2883           *:*                                    2024

I found out that 2024 was the PID for DNS so it looked like on the install of fixes somehow port 2883 got associated with DNS.

Once I restarted the DNS server 2024 was then correctly associated with w3wp.exe and now everything is working okay.

 

by: scottjones936Posted on 2008-09-29 at 21:48:51ID: 22602847

I experienced this same problem. Restarting the DNS Server Service resolved the problem for me, also.

Thanks!

 

by: Will-WayPosted on 2008-10-02 at 01:31:20ID: 22622169

Thanks for that - had the same error for a day or two...
I read your post and retstarted the DNS Server service and all is resolved.

Cheers

 

by: arcaexPosted on 2008-10-14 at 08:28:40ID: 22712240

I think your solution is temporary..your problem is going to pop-up again when you reboot. The problem is the result of installing MS08-037 (951746 and 951748) and needs a registry edit to resolve the problem permanently or until a new patch from MS is produced.

Check this out:
http://blogs.technet.com/sbs/archive/2008/07/17/some-services-may-fail-to-start-or-may-not-work-properly-after-installing-ms08-037-951746-and-951748.aspx

And this:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;812873

 

by: jjanknegtPosted on 2009-03-19 at 11:46:36ID: 23932712

Thanks Arcaex

That fix worked great for me had the error pop up yesterday did the reg tweak and restart and no more error.

thanks

jjanknegt

 

by: trentp55Posted on 2009-05-05 at 08:24:39ID: 24305725

Same problem - restarted DNS fixed the problem then added the registry entry as arcaex stated.

 

by: ScanboxPosted on 2009-07-09 at 05:27:04ID: 24812825

accepted solution worked for me aswell

 

by: Whereismys4Posted on 2009-09-23 at 11:56:40ID: 25406586

diddo -- trying to find a solution on Palm forums yielded nothing.... glad i found this post.  resetting DNS server fixed problem.  Thanks.

 

by: pccorrectPosted on 2009-12-08 at 04:26:24ID: 25997163

Restarting DNS fixed issue, many thanks.

 

by: Raymond_McDonald_SrPosted on 2010-02-19 at 13:06:17ID: 26615789

YEA THANKYOU

 

by: pbentonPosted on 2010-07-21 at 12:54:25ID: 33259101

had the same problem but only started looking for it because all my iphones ios 3.0 and 4.0 started consuming a lot of battery. they would use an entire battery in half a day.

after doing the fix above works great again.

found that the active sync devices would ping the server several time per minute using all the battery.

Can be confirmed by looking in the IIS logs on the client access server and searching for "DeviceType=iPhone&Cmd=Ping"

 

by: 1computerguruPosted on 2010-08-12 at 08:54:23ID: 33421410

Last nights updates did the same and restart of DNS service fixed it, thanks!

 

by: conquest247Posted on 2010-12-21 at 08:06:00ID: 34401842

Restarting the DNS service fixed the issue. Thank you.

 

by: etcsPosted on 2011-03-30 at 07:37:42ID: 35259045

This same solution just worked for me!

Thank you

 

by: BeerTimePosted on 2011-04-06 at 15:22:08ID: 35337930

Thank you, restarting the DNS service fixed the problem for me! you guys are Awesome!!

 

by: segmentalfaultPosted on 2011-05-12 at 07:46:38ID: 35747014

Awesome.  Thank you so much for the fix.  Experts Exchange comes through again!

 

by: syselcomPosted on 2011-06-27 at 05:46:48ID: 36047210

Restared the dns and ...boum !!! Thanks

 

by: Dan1986Posted on 2012-01-23 at 01:15:00ID: 37478598

Restarted DNS server service - Sorted the issue.

Gonna reserve the port for the future though - thanks

 

by: GIPPosted on 2012-02-01 at 05:42:43ID: 37530710

Reserved the port in registry then restarted DNS service and everything looks fine. Thanks for this!

20120131-EE-VQP-002

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