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4.2

VPN User Unable to Access Shares via Server Name, But Can Via IP Address

Asked by MilleniumFalcon in SBS Small Business Server, Windows 2003 Server, Virtual Private Networking (VPN)

Tags: Microsoft, Small Business Server, 2003, VPN

Hello everyone, new user here :)

I'm an admin for a small business and lately have been scratching my head at two things...

First off, we use Windows Small Business Server 2003 Standard Edition.
We have VPN setup and it works otherwise perfectly fine, no infrastructure issues, etc (well I could use a new server but thats besides the point :) ).

But on to the issues..

# 1 -A user who works primarily from home now, used to have their notebook setup being joined to our domain, we'll call it contoso.local  .  Over the weekend, they experienced issues connecting to his home workgroup and changed the comp settings back to a workgroup.  Now when connecting to work via VPN, though it lets him in and all, he can't access shares on the network that he has privs too via server name...e.g. \\sbs\data .  Instead it tells him he doesn't have the privs, but then if I go and access it via IP address directly, e.g. \\192.168.x.x\data it lets him in without any issues!  Mind boggling!  
I've tried including and exlcuding the domain when having him login to vpn but I'm scratching my head on this one!  Gateway use on the server end is enabled for this user btw.

# 2 - Sometimes when users connect via VPN (in this case gateway use is disabled on the server end), they cannot resolve server names, but can access those servers via IP address. I've had then flush and register their DNS, etc but nothing seems to help...what would cause this?

Thanks for any tips and help you can give!
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About this solution

Zones: SBS Small Business Server, Windows 2003 Server, Virtual Private Networking (VPN)
Tags: Microsoft, Small Business Server, 2003, VPN
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Solution Provided By: MilleniumFalcon
Participating Experts: 5
Solution Grade: A
 
 
 
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20090824-EE-VQP-74 / EE_QW_2_20070628