Question

Directory Services Cannot Start - 0xc0002e1 Active Directory Corruption - No Backup

Asked by: Dennis_B

I have a client with the "worst" of AD Nightmares...The dreaded 0xc00002e1 LSASS.exe Security Accounts Manager Error. Client's UPS Failed to Shut down due to Hung Database Service and now cannot start AD.
Things I've tried
- Directory Services Restore Mode Checking Integrity, Attempted to Perform Restore/Recoverys with NTDSUtil & ESENUTIL ete... (Standard Microsoft Knowledgebase Articles - 258062)
- Extended Ideas/Command Switches about Restoration available on this site (more suited to Windows 2000 Server ete)

Just to confirm, Client is running SBS Server 2003 Standard, No other Servers in the Active Directory Forest, No Backups (Offsite Backup was not backing up Windows Folder... or System State... Don't Ask)

Currently I've sent emails to Office Recovery (For their AD Recovery Software) and Quest for their AD Recovery Solutions. I have a copy of the AD Files from the NTDS Folder ready to use if anyone had these "Software Packages" and wanted to try and restore for me.....

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Asked On
2008-10-28 at 02:39:31ID23853408
Tags

Microsoft

,

Small Business Server

,

2003

Topic

SBS Small Business Server

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: knightfoxPosted on 2008-10-28 at 02:46:42ID: 22819993

oh dear...

my best advice to you right now wouls be to raise an incident with microsoft.  The guys on EE are great but this sounds like a cirtical issue and all its going to take is for someone to recomend a bad step and you may not be able to reverse the situation.

M/S will charge you on a per incident case and you will need a credit card available when you call.  It seems that you have done the correct thing trying to recover the db with ese and ntds utilitys.

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It goes against everything that EE stands for but, you have no backup.  Personaly I wouldnt take any chances.

/Fox

 

by: Dennis_BPosted on 2008-10-28 at 02:53:12ID: 22820020

I have an incident raised with Microsoft as we speak, however as we are out of hours in Australia (Currently 8:51PM) the amount of support I'm likely to receive between now and 12 Hours time is likely to be close to nil...

I also believe that Microsoft won't support this issue/config with the Manual Restoration ete.
I guess I'm probably looking/praying for "Creative" Solutions at this stage to get the Client working again.

Does anyone have experience with either
OfficeRecover.com Active Directory Restoration Software or
Quest Active Directory Recovery Packages?

 

by: Dennis_BPosted on 2009-05-03 at 16:38:50ID: 24291703

Ended up having to do a Complete Server Re-Install, Data Copy & Exchange Database Import followed by Re-Connecting Other PC's ete.

20120131-EE-VQP-002

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