Question

small business server FAX service wont route to email

Asked by: admoortown

we have a sbs 2003 server with an external fax modem setup to send/receive faxes.

outbound faxes are sending ok

inbound faxes seem to be coming into the server but they are stuck in a state of retrying routing!

i have setup the fax 2/3 times and installed the modem twice as well so i dont know why they wont route to teh fax@domain.com

any ideas would be great

Thanks

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Asked On
2009-01-08 at 06:59:49ID24035025
Topics

SBS Small Business Server

,

Windows 2003 Server

Participating Experts
1
Points
500
Comments
5

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Answers

 

by: TechSoEasyPosted on 2009-01-09 at 21:11:36ID: 23342406

Have you tried routing to a different email address/mailbox just to test?  

Do they route okay to a folder or to SharePoint?

Jeff
TechSoEasy

 

by: admoortownPosted on 2009-01-20 at 06:26:54ID: 23420224

yea they route ok to the default folder they wont route to a mailbox tho

 

by: TechSoEasyPosted on 2009-01-27 at 16:37:40ID: 23482655

Please be sure that you've followed the steps in this document:
http://sbsurl.com/fax

(in the section titled:  "Create an E-Mail Address for Fax Routing")

Jeff
TechSoEasy

20120131-EE-VQP-002

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