Question

Exchange Delivery Status Notification (Failure)

Asked by: mossedd

Hi I am currently the "administrator " for our server SBS 2003 i.e. I get all the e-mails when it goes wrong and I am being deluged by these non delivery reports from e-mails like this:


"Your message did not reach some or all of the intended recipients.

      Subject:      Ech ANTIGRANIZO PARA AUTOS
      Sent:      27/01/2009 21:41

The following recipient(s) could not be reached:

      ech@rocketmail.com on 27/01/2009 21:30
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <zeffirellis.com #5.5.0 smtp;554 delivery error: dd Sorry your message to ech@rocketmail.com cannot be delivered. This account has been disabled or discontinued [#102]. - mta600.mail.mud.yahoo.com>"


right clicking on this e-mail gives options and this is copied from the box that opens

"Microsoft Mail Internet Headers Version 2.0
From: postmaster@zeffirellis.com
To: brcfactzao@galiciafrozenfish.com
Date: Tue, 27 Jan 2009 21:30:11 +0000
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
      boundary="9B095B5ADSN=_01C980BD5DD8DCFC00000FADzeffirellis.com"
X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
Message-ID: <QtYdVzDpu00000548@zeffirellis.com>
Subject: Delivery Status Notification (Failure)

--9B095B5ADSN=_01C980BD5DD8DCFC00000FADzeffirellis.com
Content-Type: text/plain; charset=unicode-1-1-utf-7

--9B095B5ADSN=_01C980BD5DD8DCFC00000FADzeffirellis.com
Content-Type: message/delivery-status

--9B095B5ADSN=_01C980BD5DD8DCFC00000FADzeffirellis.com
Content-Type: message/rfc822

Received: from 83.148.176.207 ([190.2.22.85]) by zeffirellis.com with Microsoft SMTPSVC(6.0.3790.3959);
       Tue, 27 Jan 2009 20:44:23 +0000
Received: from 152.120.145.247 by ; Tue, 27 Jan 2009 23:46:15 +0200
Message-ID: <YFYXAEJKFYCZHTQVRBAUMA@lotobono.com>
From: "Veronica Donahue" <brcfactzao@galiciafrozenfish.com>
Reply-To: "Veronica Donahue" <brcfactzao@galiciafrozenfish.com>
To: ech@hotmail.com
Subject: Ech ANTIGRANIZO PARA AUTOS
Date: Tue, 27 Jan 2009 20:41:15 -0100
X-Mailer: MIME-tools 5.503 (Entity 5.501)
MIME-Version: 1.0
Content-Type: multipart/alternative;
      boundary="--5013787274096488"
Disposition-Notification-To:"Veronica Donahue" <brcfactzao@galiciafrozenfish.com>
X-Priority: 1
X-MSMail-Priority: High
Return-Path: brcfactzao@galiciafrozenfish.com
X-OriginalArrivalTime: 27 Jan 2009 20:44:23.0453 (UTC) FILETIME=[09478CD0:01C980C0]

----5013787274096488
Content-Type: text/html;
Content-Transfer-Encoding: 7Bit


----5013787274096488--

--9B095B5ADSN=_01C980BD5DD8DCFC00000FADzeffirellis.com--"

I have been off for a few days and i came in to my inbox bulging with 25,000 with these non delivery reports and critical errors on the server for store.exe and inetinfo.exe.
We host our own mail server on the sbs 2003 machine and are nearly ready to host externally but will this solve the problem? or do I need to do something closer to home with the server settings.
your help will be gratefully accepted and save the majority of my working day from having to wait for outlook to delete these beggars.
regards
Paul

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Asked On
2009-01-27 at 15:18:34ID24089061
Tags

sbs 2003

,

exchange

,

spam

,

delivery failure

Topics

SBS Small Business Server

,

Exchange Email Server

Participating Experts
4
Points
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Comments
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Answers

 

by: pcchiuPosted on 2009-01-27 at 15:58:53ID: 23482443

Depends on where you going to host the email however most email hosting company they know how to prevent/filter out the fake return email.   Which is simple the spammer used your email as the return address to send out a lot of spam email, when those bounces back it simple bounce to you instead.    Exchange 2007 did better job to handle that kind of problem.   Since you're going to host the email externally you can ask them and make sure they've experience to handling that situation....

 

by: HousammuhannaPosted on 2009-01-27 at 16:04:24ID: 23482464

Your Exchange is configured to pass all the NDR to you..

Check the SMTP Protocol Setting in the server

If you have your host externally, you will remove the load from your server but this doesnt mean that you wont get these NRD unless you remove the option to pass all the NDR to you

and also some config. should apply on the external host

 

----------------

Sorry if that is not the correct answer .. I may not understand the Q find due to the Lang. Problem :D

 

by: MesthaPosted on 2009-01-27 at 16:19:53ID: 23482553

You can turn off the ability to receive NDRs in the configuration of Exchange. It is set on the SMTP Virtual server in ESM. ESM, Servers, <your server>, Protocols, SMTP. Right click on the Default SMTP VS and choose Properties. It is on the Delivery tab from memory. Remove your email address and then apply/ok out and restart the SMTP virtual server.

The NDRs themselves are probably caused by spammers sending email to non-existent users. Recipient filtering should stop that, and should be enabled by default. Check anyway: http://www.amset.info/exchange/filter-unknown.asp

-M

 

by: djxtremePosted on 2009-01-28 at 03:35:13ID: 23485446

On another note,

next time you paste a NDR or any transcript from your exchange server, should you not change the domain / email addresses within?

 

by: mosseddPosted on 2009-01-28 at 07:53:44ID: 23487715

Thanks for your replies, if I am a bit vague it is because I am groping in the dark with this.
To Mestha and Housammuhanna first: if I take my email out of the equation will the messages pile up somewhere within exchange? is that why I am getting so many inetinfo and store.exe alerts? when I go into task manager inetinfo.exe is gobbling up a lot of memory in the processes and the server seems very sluggish.
To djxtreme I presume that is for security purposes and well mentioned thank you.

 

by: MesthaPosted on 2009-01-28 at 08:16:37ID: 23487996

If you remove your email address from the field to receive the NDRs then the messages are only delivered to the those that should get them. That option is only sending you a COPY of the message, nothing else.

store.exe is relatively well behaved, most of its problems are caused by third party applications. The same goes for inetinfo, but without knowing what they say it hard to say.
Do ensure the server is fully patches and passes everything from the SBS best practises tool.

-M

 

by: djxtremePosted on 2009-01-28 at 08:31:46ID: 23488168

mossedd, yes that is :) Now your email / domain is splattered on the internet for nasty spiders to find.

Nasty, nasty spiders :)

Also, inetinfo and store.exe will take a lot of memory up. In fact, the ethos is generally they wil take whatever they can and only release when pressured to by another program. I would relax the reporting on your SBS server slightly, as its sometimes mis-informative.


And as said before it looks like you are getting copies of all the NDR's and unless users are complaining, clear them up and move on :)

20120131-EE-VQP-002

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