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09/01/2009 at 12:15AM PDT, ID: 24697153
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8.6

Trouble configuring Windows FAX Server on SBS 2008

Asked by manav08 in SBS Small Business Server, Windows Server 2008, Server Applications

Tags: Windows Fax, SBS 2008

Hi Experts,

1. I have setup a DLINK-DFM562E External Modem on the SBS 2008 Server.
2. Installed the Appropriate Drivers
3. Installed the FAX SERVER ROLE which also worked fine.
4. Restarted the FAX Service on the SBS 2008.
5. Tried Sending FAX using WINDOWS FAX AND SCAN console on SBS 2008 and that worked fine. Fax was recieved succesfully.
6. Now as per guidelines on http://technet.microsoft.com/en-us/library/cc546071(WS.10).aspx opened up WINDOWS SBS CONSOLE -> Network -> Devices -> Configure the Fax Service and in the final step I get the error which is attached. Nothing in the EVENT LOGS at all.
7. Tried uninstalling and reinstalling the fax service role but nothing helps. Still get the same error.

On an XP CLIENT -

1. I mapped the printer \\servername\fax and mapping worked fine.
2. But when I try to print to it I get an error message saying - "Fax Server Information cannot be retrieved. The Fax Wizard will close now."

Please help. I guess I would be lucky if someone has come across it before.
Attachments:
 
sbserror.jpg (24 KB) (File Type Details) 
Screenshot of error on SBS 2008 when tried to configure fax service
Screenshot of error on SBS 2008 when tried to configure fax service
 
[+][-]09/01/09 12:17 AM, ID: 25229147

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[+][-]09/01/09 03:51 AM, ID: 25230176

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[+][-]09/01/09 08:04 AM, ID: 25232303

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[+][-]09/01/09 01:07 PM, ID: 25235419

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About this solution

Zones: SBS Small Business Server, Windows Server 2008, Server Applications
Tags: Windows Fax, SBS 2008
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Solution Provided By: CrisHanna_MVP
Participating Experts: 1
Solution Grade: B
 
 
[+][-]09/01/09 04:47 PM, ID: 25237213

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[+][-]09/01/09 05:37 PM, ID: 25237376

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[+][-]09/01/09 06:31 PM, ID: 25237576

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[+][-]09/01/09 06:53 PM, ID: 25237645

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