Backup Exe 10.d Failling Because of low virtual memory

This error may occur due to memory leaks while using Volume shadow service(Your backup program may have invoked).Please refer to following article to fix the issue.

http://seer.entsupport.symantec.com/docs/273562.htm

i am getting this errror:

the job failed with the following error:A memory allocation request failed. The computer may be running low on virutual memory


here:
i have 2GB of Virtual memory, i will try to set that one 4 GB see if that helps and i will go through the link @madhuk provided

Virtual memeory is defined as: 2046 to 4092

how much you want me to put @michel??

i was checking my running server ( production server) which
has 3GB of physical ram and virtual memory of 1536 to 3960

Hey,

You can also check your available Virtual memory via the msinfo32 command:-

START>RUN>msinfo32

Cheers

MC

i'd always put the virtual memory figure as a static 2.5x the amount of ram you have i.e. 7680 to 7680.

Might be a lot of space to use but i've never had any problems and my systems run like lightning

Well to put things into contex, my Windows 7 Build recomend 4591 MB of Virtual Memory.

More VM the better, but bear in mind the last post by madhusk and that you may have a memory leek caused by Shadow Copy.

Cheers

MC

do you have to install continuous protection server ??

i did not install continuous protection server, do you think it might be issue ??

i will check that link now

look at this one
http://seer.entsupport.symantec.com/docs/305502.htm

this the issue,

i have very little idea about backup exe

so whats that Figure1 about??

how to get there??

I haven't got CPS and my 10d works

how to get to Figure1??
and change username and password??

what username its asking for??

It's the services.

you localte the service in services console.

Click Start-->Run--> type services.msc and press enter. Once you are in the services windows.

Locate the service and click on logon tab and change the account.

Once you click on the logon tab.

change the account to local system account if it's already not set and also verify the microsoft patches are installed on your server, which I have mentioned in my previous post to fix the issues memory leak if any.

ok
according to that, the logon should be as Local System account

which i have . so that link does not need , is not it ??

do i have to download and install all 3 of those files??

my one is Small business Server 2003. so those are fine with my server, is not it ??

Yes you need to download and install these patches and you can install them on SBS server.

Ok i went to this link

http://support.microsoft.com/default.aspx?scid=kb;en-us;870973

download the hotfix

then i exract to the C drive

i see 2 fils
one is windows.... .exe
2 : sysmbol.exe

when i click on windows....exe , it saying , its already updated

when i click on symbo.exe , then its exract again and create a file name

Cryptsvc.pvb

now what i will do with this  Cryptsvc.pvb ???

Ok no problem, you have all the latest patches.Please try the following steps to fix the issue.

1. Stop and Start the Backup Exec Job Engine Service, attempt the restore. If the restore is not successful, proceed with step 2.

Note: This step will cause the catalog index database synchronization process to recover the catalog index database.

2. Catalog the media, attempt the restore. If the restore is not successful, proceed with step 3.

3. Rename the catalogs folder (C:\Program Files\Symantec\BackupExec) to Catalogs_old and Restart Backup Exec Service's
and Re-catalog the media.

4.Retry Restore.

you can find the Backup Exec Job Engine in services windows.

1) I added Virtual memory to 6000 to 7000 , still its failed

2)
1. Stop and Start the Backup Exec Job Engine Service, attempt the restore. If the restore is not successful, proceed with step 2.


: Still it failed

now i will do the step 3 of Delte the catalog , see if this helps


Please note : Here i am restoring from External Usb Hardrive, if that make any difference

3rd options failed aswell

For a test, i did restore on Directory(Small Directory) ( instead of mailbox) its restored properly , but its failling on Mailbox!!


i increased the virtual memory to 10000-12000

still its same
so it cant be vitual memory

if i click the link from Backup Exec Event log

i go to this site
http://www.symantec.com/business/support/knowledge_base_sli.jsp?umi=EvtID=V-79-57344-33858


also as i said ,

i am using External usb Hardirve

also , I can restore directory .

only Mailbox is failling!!

so why is that ??

i read abt that error but tht error abt when trying to catalog. But when i m trying to catalog its fine. Its abt restore.