Question

Failed to remove package from a retired dist. point results in critical status for component SMS_Distribution_Manager

Asked by: paul_lcs

Running SMS 2003 and we recently retired a distribution point. It was a protected distribution point so I assigned the IP range it was resposible for, to another distribution point. I went back and edited a package that gets copied out to all the DPs frequently (in this case it was the ITMU scan package) and I took the retired distribution point off of the list. This way I would not get errors that the package version could not be copied out to that DP.

My site status is critical due to errors in the component "sms_distribution_manage". The error (see below) is saying that it can't remove the package from the DP. Of course it can't, and never will, because the DP is offline. What can I do to stop it retrying and just give up so I no longer get these errors?

Here's the error in the log:
----------------------
SMS Distribution Manager failed to remove package "GA10011F" from distribution path "MSWNET:["SMS_SITE=GA1"]\\GAACT1\SMSPKGC$\SMSPKG\GA10011F\".

Possible cause: The distribution point might not be accessible to SMS Distribution Manager running on the site server. Solution: If users are currently accessing the package files on the distribution point, disconnect the users first.

Package ID : GA10011F
Distribution Point : ["Display=\\gaact1\smspkgc$\"]MSWNET:["SMS_SITE=GA1"]\\gaact1\smspkgc$\

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Asked On
2008-01-05 at 04:57:17ID23060651
Tags

sms

,

distribution

,

package

,

remove

,

failed

Topic

MS System Center

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: stirrinPosted on 2008-01-08 at 02:45:54ID: 20607342

You may have to do some manual cleanup of the pkg files in distmgr.box

 

by: paul_lcsPosted on 2008-01-16 at 04:50:48ID: 20671263

Thanks stirrin, can you elaborate?

 

by: paul_lcsPosted on 2008-01-27 at 09:17:58ID: 20754327

How do I manually cleanup the pkg files in the distmgr.box?

 

by: stirrinPosted on 2008-01-27 at 12:01:52ID: 20754918

OK, Can you try running these SQL queries on the central site DB and the Primary Site to which the removed DP was connected to:

 Here is an example of what you could do:> Suppose the invalid Dp share that no longer exists is:> \\ABC\DP$ then is what you can do:>

Select * from pkgservers where NALpath like '%\\ABC\DP$'
Select * from pkgstatus where pkgserver like '%\\ABC\DP$'

Next delete entries from any of the above tables to the invalid dp share.

Delete from pkgservers where NALpath like '%\\ABC\DP$'
Delete from pkgstatus where pkgserver like '%\\ABC\DP$'

This removed the pending deletions from the deleted Dp and allows the package refresh to occur as expected.

 

by: gantriisPosted on 2008-02-01 at 04:33:40ID: 20795997

Hi paul.

I agree with stirrin. It might be necessary to edit the two SQL database tables pkgservers and/or pkgstatus directly, if you still have references to a now deleted Distribution Point (DP) in the database.
As always, when poking around directly in the SQL database be very careful, and my advice is to make sure to have a backup of the site (run the SMS Backup Task) first.

Unless your DP was a DP share (a DP can be specified as etiher a DP system or a DP share) named DP$ on the server ABC, then you want to run the below queries to identify the records to get rid of:

Select * from pkgservers where NALpath like '%<server>%'
Select * from pkgstatus where pkgserver like '%<server>%'

, where <server> is the name of the DP server you have removed.

If these queries return any results, go on to delete those records:

Delete from pkgservers where NALpath like '%<server>%'
Delete from pkgstatus where pkgserver like '%<server>%'

Then try restart the SMS Distribution Manager component and monitor the distmgr.log for errors again.

Cheers
Gantriis


 

by: paul_lcsPosted on 2008-02-02 at 12:38:12ID: 31419163

Thanks Stirrin, worked like a charm!

 

by: boycetPosted on 2009-11-04 at 13:43:04ID: 25744280

The above Solution worked Great, however The Delete From Lines would not delete the entries. Instead I removed all DP from the package and then used the following line

Delete from pkgservers where PkgID = "PACKAGEID"


Then all I needed to do was add and push the package to my Distribution points.

20120131-EE-VQP-002

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