Please excuse the length of my post but I've done alot of troubleshooting and just want to be thorough. I'm almost to me wits end! {:o)
Software:
SMS 2003 installed on Windows Server 2003 SP2
History:
Back in August of '07 our SMS server crashed (hardware issue...not software).
I was able to rebuild it and get everything back online. It does have a new IP address than the original server did. All my clients reported back in and I can use remote tools with them. Since then (November and December of '07) I successfully pushed clients to new computers we installed at new locations and everything has been dandy.
Problem:
For the past couple of days I have been trying to push clients to new computers in the field with no success. When I look in the CCM.log I get the the error "Warning: no remote client installation or SMS service account found". It also can't access the admin$. Here is a snippet of the log:
======>Begin Processing request: "OETSOERY", machine name: "HENTRN001734" SMS_CLIENT_CONFIG_MANAGER 2/8/2008 2:45:46 PM 6080 (0x17C0)
---> Trying each entry in the SMS Client Remote Installation account list SMS_CLIENT_CONFIG_MANAGER 2/8/2008 2:45:46 PM 6080 (0x17C0)
---> Warning: no remote client installation or SMS service account found SMS_CLIENT_CONFIG_MANAGER 2/8/2008 2:45:46 PM 6080 (0x17C0)
---> ERROR: Connected to HENTRN001734 registry, but couldn't connect to the \\HENTRN001734\admin$ share using account '' SMS_CLIENT_CONFIG_MANAGER 2/8/2008 2:45:47 PM 6080 (0x17C0)
---> ERROR: Unable to access target machine for request: "OETSOERY", machine name: "HENTRN001734", error code: 1003 SMS_CLIENT_CONFIG_MANAGER 2/8/2008 2:45:48 PM 6080 (0x17C0)
I should mention that these computers are additions to the current location. I have about 15 computers online and working with SMS and have been for over a year now. This issue is just for the 8 new computers I added. I've also played with a couple of computers and other locations on different subnets and still have the same issue. So I know it isn't a localized issue.
I noticed that the computers already have the client installed on them (I assume this was accidentally left on the image we use for the computers). So I experimented with a couple of things. On one computer I CCMCleaned it and the other I deleted the certificate. Neither worked. Also, on those computers the site was not assigned. When I try to "Discover" it says "Automatic Site Code Discovery Was Unsuccessful".
Steps I Have Taken:
1.) Verified that the service account is in good order (no disabled, password hasn't expired)
2.) Verified the service account is a member of the Enterprise Admin group
3.) Updated WINS to reflect the new ip address for SMS_SLP
4.) While logged into the SMS server as the SMS Service Account, I verified that I am able to navigate to the computers admin$ share.
5.) Verified that the subnets are in Sites and Services
Any ideas? Clues? I've gone through so many different forums that have had some good information but none has solved my issue.
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