Hi,
from some days my server suddendly stop working.
Searching the cause in event viewer I have found that the dns server suddendly stop working with this error:
4015
The DNS server has encountered a critical error from the Active Directory. Check that the Active Directory is functioning properly. The extended error debug information (which may be empty) is "". The event data contains the error."
When trying to start manually, it remains in the "starting" phase, or reports a problem with the active directory.
I have already read all the messages in this archive, tried to uninstall and install again the dns service but with no luck.
At boot time sometimes I get a 708 error and sometimes not.
The following is the output of my last netdiag test:
Gathering IPX configuration information.
Querying status of the Netcard drivers... Passed
Testing Domain membership... Passed
Gathering NetBT configuration information.
Testing DNS
PASS - All the DNS entries for DC are registered on DNS server '10.0.0.2' and other DCs also have some of the names registered.
Tests complete.
Computer Name: GIOVE
DNS Host Name: giove.aptlivigno.it
DNS Domain Name: aptlivigno.it
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 15 Model 4 Stepping 1, GenuineIntel
Hotfixes :
Installed? Name
Yes KB924667-v2
Yes KB925398_WMP64
Yes KB925902
Yes KB927891
Yes KB929123
Yes KB930178
Yes KB931784
Yes KB932168
Yes KB933729
Yes KB933854
Yes KB935839
Yes KB935840
Yes KB936021
Yes KB936357
Yes KB936782
Yes KB938127
Yes KB938127-IE7
Yes KB941202
Yes KB941569
Yes KB941644
Yes KB941672
Yes KB941693
Yes KB942763
Yes KB942830
Yes KB942831
Yes KB943055
Yes KB943460
Yes KB943485
Yes KB944338
Yes KB944653
Yes KB945553
Yes KB946026
Yes KB948496
Yes KB948590
Yes KB948745
Yes KB949014
Yes KB950759
Yes KB950759-IE7
Yes KB950760
Yes KB950762
Yes KB951698
Yes KB951746
Yes KB951748
Yes Q147222
No ServicePackUninstall
Netcard queries test . . . . . . . : Passed
Information of Netcard drivers:
--------------------------
----------
----------
----------
----------
---------
Description: Miniport WAN (PPPOE)
Device: \DEVICE\{A5313214-5EC1-46C
B-AA7F-184
F1F8BF6CF}
Media State: Connected
Device State: Connected
Connect Time: 00:00:00
Media Speed: 0 bps
Packets Sent: 0
Bytes Sent (Optional): 0
Packets Received: 0
Directed Pkts Recd (Optional): 0
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0
[WARNING] The net card 'Miniport WAN (PPPOE)' may not be working because it has not received any packets.
--------------------------
----------
----------
----------
----------
---------
Description: Broadcom NetXtreme Gigabit Ethernet #2
Device: \DEVICE\{FC7124E7-D829-43F
0-948B-F33
9EBDCB39E}
Media State: Connected
Device State: Connected
Connect Time: 01:20:44
Media Speed: 100 Mbps
Packets Sent: 672226
Bytes Sent (Optional): 0
Packets Received: 594204
Directed Pkts Recd (Optional): 589470
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0
--------------------------
----------
----------
----------
----------
---------
[PASS] - At least one netcard is in the 'Connected' state.
Per interface results:
Adapter : Connessione alla rete locale (LAN)
Adapter ID . . . . . . . . : {FC7124E7-D829-43F0-948B-F
339EBDCB39
E}
Netcard queries test . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
Machine is a . . . . . . . . . : Primary Domain Controller Emulator
Netbios Domain name. . . . . . : APTLIVIGNO
Dns domain name. . . . . . . . : aptlivigno.it
Dns forest name. . . . . . . . : aptlivigno.it
Domain Guid. . . . . . . . . . : {593998A9-4091-4188-A721-B
D628F7037A
7}
Domain Sid . . . . . . . . . . : S-1-5-21-4203984555-303914
3270-35388
53330
Logon User . . . . . . . . . . : Administrator
Logon Domain . . . . . . . . . : APTLIVIGNO
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{FC7124E7-D829
-43F0-948B
-F339EBDCB
39E}
1 NetBt transport currently configured.
DNS test . . . . . . . . . . . . . : Passed
Interface {FC7124E7-D829-43F0-948B-F
339EBDCB39
E}
DNS Domain:
DNS Servers: 10.0.0.2
IP Address: Expected registration with PDN (primary DNS domain name):
Hostname: giove.aptlivigno.it.
Authoritative zone: aptlivigno.it.
Primary DNS server: giove.aptlivigno.it 10.0.0.2
Authoritative NS:10.0.0.2
Check the DNS registration for DCs entries on DNS server '10.0.0.2'
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is different on DNS server '10.0.0.2'.
DNS server has more than one entries for this name, usually this means there are multiple DCs for this domain.
Your DC entry is one of them on DNS server '10.0.0.2', no need to re-register.
+-------------------------
----------
----------
---------+
The record on your DC is:
DNS NAME = aptlivigno.it.
DNS DATA =
A 10.0.0.2
The record on DNS server 10.0.0.2 is:
DNS NAME = aptlivigno.it
DNS DATA =
A 10.0.0.2
A 10.0.0.0
+-------------------------
----------
----------
---------+
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
PASS - All the DNS entries for DC are registered on DNS server '10.0.0.2' and other DCs also have some of the names registered.
The command completed successfully
Gathering IPX configuration information.
Querying status of the Netcard drivers... Passed
Testing Domain membership... Passed
Gathering NetBT configuration information.
Testing DNS
PASS - All the DNS entries for DC are registered on DNS server '10.0.0.2' and other DCs also have some of the names registered.
Tests complete.
Computer Name: GIOVE
DNS Host Name: giove.aptlivigno.it
DNS Domain Name: aptlivigno.it
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 15 Model 4 Stepping 1, GenuineIntel
Hotfixes :
Installed? Name
Yes KB924667-v2
Yes KB925398_WMP64
Yes KB925902
Yes KB927891
Yes KB929123
Yes KB930178
Yes KB931784
Yes KB932168
Yes KB933729
Yes KB933854
Yes KB935839
Yes KB935840
Yes KB936021
Yes KB936357
Yes KB936782
Yes KB938127
Yes KB938127-IE7
Yes KB941202
Yes KB941569
Yes KB941644
Yes KB941672
Yes KB941693
Yes KB942763
Yes KB942830
Yes KB942831
Yes KB943055
Yes KB943460
Yes KB943485
Yes KB944338
Yes KB944653
Yes KB945553
Yes KB946026
Yes KB948496
Yes KB948590
Yes KB948745
Yes KB949014
Yes KB950759
Yes KB950759-IE7
Yes KB950760
Yes KB950762
Yes KB951698
Yes KB951746
Yes KB951748
Yes Q147222
No ServicePackUninstall
Netcard queries test . . . . . . . : Passed
Information of Netcard drivers:
--------------------------
----------
----------
----------
----------
---------
Description: Miniport WAN (PPPOE)
Device: \DEVICE\{A5313214-5EC1-46C
B-AA7F-184
F1F8BF6CF}
Media State: Connected
Device State: Connected
Connect Time: 00:00:00
Media Speed: 0 bps
Packets Sent: 0
Bytes Sent (Optional): 0
Packets Received: 0
Directed Pkts Recd (Optional): 0
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0
[WARNING] The net card 'Miniport WAN (PPPOE)' may not be working because it has not received any packets.
--------------------------
----------
----------
----------
----------
---------
Description: Broadcom NetXtreme Gigabit Ethernet #2
Device: \DEVICE\{FC7124E7-D829-43F
0-948B-F33
9EBDCB39E}
Media State: Connected
Device State: Connected
Connect Time: 01:20:44
Media Speed: 100 Mbps
Packets Sent: 672226
Bytes Sent (Optional): 0
Packets Received: 594204
Directed Pkts Recd (Optional): 589470
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0
--------------------------
----------
----------
----------
----------
---------
[PASS] - At least one netcard is in the 'Connected' state.
Per interface results:
Adapter : Connessione alla rete locale (LAN)
Adapter ID . . . . . . . . : {FC7124E7-D829-43F0-948B-F
339EBDCB39
E}
Netcard queries test . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
Machine is a . . . . . . . . . : Primary Domain Controller Emulator
Netbios Domain name. . . . . . : APTLIVIGNO
Dns domain name. . . . . . . . : aptlivigno.it
Dns forest name. . . . . . . . : aptlivigno.it
Domain Guid. . . . . . . . . . : {593998A9-4091-4188-A721-B
D628F7037A
7}
Domain Sid . . . . . . . . . . : S-1-5-21-4203984555-303914
3270-35388
53330
Logon User . . . . . . . . . . : Administrator
Logon Domain . . . . . . . . . : APTLIVIGNO
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{FC7124E7-D829
-43F0-948B
-F339EBDCB
39E}
1 NetBt transport currently configured.
DNS test . . . . . . . . . . . . . : Passed
Interface {FC7124E7-D829-43F0-948B-F
339EBDCB39
E}
DNS Domain:
DNS Servers: 10.0.0.2
IP Address: Expected registration with PDN (primary DNS domain name):
Hostname: giove.aptlivigno.it.
Authoritative zone: aptlivigno.it.
Primary DNS server: giove.aptlivigno.it 10.0.0.2
Authoritative NS:10.0.0.2
Check the DNS registration for DCs entries on DNS server '10.0.0.2'
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is different on DNS server '10.0.0.2'.
DNS server has more than one entries for this name, usually this means there are multiple DCs for this domain.
Your DC entry is one of them on DNS server '10.0.0.2', no need to re-register.
+-------------------------
----------
----------
---------+
The record on your DC is:
DNS NAME = aptlivigno.it.
DNS DATA =
A 10.0.0.2
The record on DNS server 10.0.0.2 is:
DNS NAME = aptlivigno.it
DNS DATA =
A 10.0.0.2
A 10.0.0.0
+-------------------------
----------
----------
---------+
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
The Record is correct on DNS server '10.0.0.2'.
PASS - All the DNS entries for DC are registered on DNS server '10.0.0.2' and other DCs also have some of the names registered.
In the event viewer, after the dns stop working, there are a lot of other error messages: some about NETLOGON, some about EXCHANGE and so on ...
The server was working correctly from years ... and I dont't know why now it's stopping working every 1 - 2 days.
Please, help me.
Thank-you.
Start Free Trial