Just noticed that output from regsvr32 was being hidden during the above:
regsvr32 /i swprv.dll --> DllInstall in swprv.dll failed Return code was: 0x800ffff
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Question
Windows Home Server Backup Failing
HP MediaSmart Server running Windows Home Server fails to backup 1 of 2 computers.
Backup status stays at 0% complete then generates message: The backup failed because of a problem with your Windows Home Server Connector Software. The System event log contains more details.
Event log in Windows Home Server Console is HP Event Log Viewer. In the HomeServer log file there is the message: Received abort message from RON01 with reason 7. RON01 is the client that is failing to backup.
There is no error in the Windows Event Viewer in the Control Panel\Administratoive Tools folder.
Chkdsk /r on both drives passes with no errors. Tried backing up only one of the two drives in RON01. Re-booted both the server and the client and re-installed Windows Home Sever Connector (Console) several times from the software folder on the server.
I've been searching for a solution for two days and hope that someone can help me troubleshoot this.
I ran NTBACKUP and it works on RON01.
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Answers
Here's what I did to get rid of the error:
regsvr32 /i swprv.dll --> DllInstall in swprv.dll failed Return code was: 0x800ffff
From a dos box
C:\> move %WinDir%\System32\Clbcatq.
REBOOT
C:\> cd %windir%
C:\WINDOWS> rmdir /s Registration
C:\> reg delete HKEY_LOCAL_MACHINE\SOFTWAR
Go to the control panel, select "Add/Remove program files" and then "Add/Remove windows components", just click "Next" and it will reinstall COM+
BACK AT THAT DOS PROMPT
C:\WINDOWS> regsvr32 ole32.dll
C:\WINDOWS> regsvr32 oleaut32.dll
This worked in a previous post but still no luck here so did the following:
On another PC running the same version of Windows XP Pro...
1) Launch the Component Services window, which is under Administrative
tools.
2) Expand Component Services > Computers > My Computer > COM+ Applications
3) In there locate the item called "MS Software Shadow Copy Provider" and
right click it, choose 'Export'.
4) On the wizard that opens, click 'Next'.
5) type a location eg. c:\MS_shadow_temp and click 'Next'
6) Click 'Finish'
Now go to the Client PC with the COM+ problem and:
Launch the Component Services window, which is under Administrative
tools.
Expand Component Services > Computers > My Computer > COM+ Applications
Right click on 'COM+ Applications' and click 'new' > then 'Application'.
Click Next on the window that opens, then 'Install pre-built
application'. Click next.
Browse for the file eg. c:\MS_shadow_temp.msi
Complete the wizard (I can't follow beyond this point or I might mess up
my system again).
Restart your machine.
On another machine with similar problems I found it was caused by having Acronis backup software installed and removed previously. The solution is in another post.
It will be a few hours before the the Media Server is free to see if the Backup will work corectly now but I wanted to post this to save someone the trouble of responding to this question.
QUOTING:
From a dos box
C:\> move %WinDir%\System32\Clbcatq.
REBOOT
C:\> cd %windir%
C:\WINDOWS> rmdir /s Registration
C:\> reg delete HKEY_LOCAL_MACHINE\SOFTWAR
Go to the control panel, select "Add/Remove program files" and then "Add/Remove windows components", just click "Next" and it will reinstall COM+
BACK AT THAT DOS PROMPT
C:\WINDOWS> regsvr32 ole32.dll
C:\WINDOWS> regsvr32 oleaut32.dll
The line "rmdir /s Registration" produced an error stating that a file was in use by another process and could not complete. the file was something like: Registration\R0000000000a.
Anyway Continued w/ rest of the above instructions and now instead on client PC backup failing after 4% it goes to 34% then fails!
Oy!
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by: GatorRonPosted on 2009-03-10 at 06:10:50ID: 23846170
I found more information on this issue which I hope will point to the problem. In the Windows Home Server Console, Computers & Backup, right click on client RON01 and View Backups. There is a list of automatic and manual backups that have failed. Double click on one and in the Details of Volume box there is the message:
Failure Details for Volume (Local Disk):
An unexpected exception occurred on the computer.
InvalidOperationException
Service swprv was not found on computer '.'.
at System.ServiceProcess.Serv
at System.ServiceProcess.Serv
at System.ServiceProcess.Serv
at System.ServiceProcess.Serv
Checking Volume Shadow Copy on the client shows Status is blank. Started Volume Shadow copy manual and retried backup. It failed with same messages as above. When the backup failed it also stopped Volume Shadow Copy. If I start Volkume Shadow Copy but don't start the backup VSC does not stop so there is some connection between backup and VSC.
I had uniinstalled NTBACKUP a few days before and thought this might have also deleted VSC so I went back to the do a system restore from the point where NTBACKUP was deleted by I got the message that Windows was unable to restore to this point. So i re-ran NTBACKUP.msi and ran the following .bat file:
cd c:\windows\system32
Net stop vss
The Volume Shadow Copy service is stopping
The Volume Shadow Copy service was stopped successfully.
Net stop swprv
System error 1060 has occurred.
The specified service does not exist as an installed service.
regsvr32 ole32.dll --> succeeded
regsvr32 vss_ps.dll --> succeeded
Vssvc /Register (no comment)
regsvr32 /i swprv.dll (no comment)
regsvr32 /i eventcls.dll --> succeeded
regsvr32 es.dll --> succeeded
regsvr32 stdprov.dll --> succeeded
regsvr32 vssui.dll --> The specified module could not be found
regsvr32 msxml.dll --> succeeded
regsvr32 msxml3.dll --> succeeded
regsvr32 msxml4.dll --> succeeded
pause
I think Net stop swprv points to the problem but I don't know yet how to fix it:
If i do regsvr32 /u swprv.dll I get succeeded.
If I do regsvr32 /i swprv.dll I get no comment at all. Just a return to the command prompt.
(Local Disk) above are the volumes on the client RON01 that are trying to be backed up.