Question

how do i fix the error of "the file cannot be accessed by the system"?

Asked by: GregSt

On the Windows Home server there are 4 disks
I used the home-server operating system to combine 3 of these disks together. In doing so the OS make the C and D drives.  The 4th disk is used as the E drive.  
Files on the C and E drives are accessible.  Files on the D drive can be viewed in Windows Exlporer, but when attempting to open or copy them the error "the file cannot be accessed by the system" appears.
Items that may pertain to this issue
- the home-server has an iis website that allows access to the files in the D drive
- the 3 drives that are combined together 2 are 1.5TB and 1 is 300GB

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Asked On
2009-08-08 at 23:07:18ID24637806
Tags

Windows Home Server (which is uses Windows 2003)

Topic

Windows Home Server

Participating Experts
4
Points
500
Comments
10

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Answers

 

by: TechComposerPosted on 2009-08-08 at 23:11:34ID: 25053020

The files can be viewed in Windows explorer, but can they be opened from Windows Explorer?

 

by: GregStPosted on 2009-08-08 at 23:38:17ID: 25053088

No, when attempting to access a file using windows explorer

for a .txt file i get "The file cannot be accessed by the system"
for an executable i get "The file cannot be accessed by the system"

Using a command window:

for trying to use notepad to open a .txt file i get "The file can not be accessed by the system"
for an executable i get "The system cannot execute the specified program"

 

 

by: GregStPosted on 2009-08-08 at 23:40:06ID: 25053091

In addition, all attempts to access the files on the D drive has been from the adminstrator's account

 

by: TechComposerPosted on 2009-08-08 at 23:45:43ID: 25053102

I guess I'm confused by your statement: "the home-server has an iis website that allows access to the files in the D drive".  What do you mean?

 

by: GregStPosted on 2009-08-09 at 00:12:34ID: 25053136

One of the features of the home-server operating system is that it allows you to set up a website where you can login remotely (over the internet) and access your files.  The OS sets up this file share on the D drive.  The website is set up utilizing the IIS utility.

Also, the website is no longer working - possibly because of file access problems (but that is only a guess)

 

 

by: pardizzonePosted on 2009-08-24 at 09:36:47ID: 25170009

On the server via a remote desktop connection, open Windows Explorer and navigate to the file in question. Right click it and choose properties. On the bottom of the General tab, click on the Unblock button. You should then have access to the file.

 

by: madlanPosted on 2010-05-03 at 07:48:20ID: 32602897

Hi Greg,

I've had this issue before, it's due to the tombstones (reparse points) not pointing to the actual files.

Tombstone files are 4kb files that contain a pointer. WHS creates tombstones for each file saved to the shares. They are used to track the location of the files saved to the physical drives.
So the files you're trying to access on the D: are not the actual files.

You have two options, try and figure out why the tombstones are not pointing to the files, or mount the three drives and access the actual files.

In my case, it was because I reinstalled the server and needed to install the raid drivers (was using AHCI)

To access the actual files, remote desktop to the server and go to C:\fs\,RANDOM LETTER>\DE\shares
There should be four random letters, each representing your drives. beware files can be all over the place, eg. half a shared folder on G, half on X. Copy them to an external drive and test.

Another (direct) way is to mount the actual drives. Open computer management. Hit disk management and you should see your three drives (Named DATA), these are not mounted so give them a letter and access them via explorer - file structure will be the same as the above method so could take time to copy files to an external drive.

If you cannot access the drives or they do not show in disk management then thats the problem, check the drives are actually working (raid drivers? drives exist in devices?)

 

by: madlanPosted on 2010-05-03 at 07:55:56ID: 32603379

 

by: demazterPosted on 2011-02-12 at 01:21:15ID: 34877604

This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.

20120131-EE-VQP-002

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