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09/03/2009 at 03:37PM PDT, ID: 24706325
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9.3

New Dell R710 Crashing BSOD on Windows 2008 R2

Asked by gdawsont2systems in Windows Server 2008, Computer Servers

Tags: Windows 2008, BSOD, Dell R710

Experts -

I have a new Dell R710 I have had in production for lesss than 48.  It has BSOD on me three different times now, and always recoverrs automatically from the reboot.  The Server's role is HyperV R2 - but I don't think that makes much of a difference... Here is the dump (all things point to Processor, but I'm not sure how to read this so I am at a loss..) Any help would be appreciated it.. I am banging my head here...

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 000000000000000d, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002400180, The PRCB address of the hung processor.
Arg4: 000000000000000a, 0.

Debugging Details:
------------------


OVERLAPPED_MODULE: Address regions for 'spsys' and 'USBSTOR.SYS' overlap

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_10_PROC

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  d

STACK_TEXT:  
fffff800`0161a938 fffff800`01882443 : 00000000`00000101 00000000`0000000d 00000000`00000000 fffff880`02400180 : nt!KeBugCheckEx
fffff800`0161a940 fffff800`018de5f7 : fffffa80`00000000 fffff800`0000000a 00000000`00026160 fffffa80`37b048b0 : nt! ?? ::FNODOBFM::`string'+0x4e3e
fffff800`0161a9d0 fffff800`01825895 : fffff800`0184a460 fffff800`0161ab80 fffff800`0184a460 fffff800`00000000 : nt!KeUpdateSystemTime+0x377
fffff800`0161aad0 fffff800`018d23f3 : fffff880`0d5ebf20 00000000`00002000 fffffa80`80a8a658 fffffa80`80d54000 : hal!HalpHpetClockInterrupt+0x8d
fffff800`0161ab00 fffff800`01838652 : fffff800`018e3a3a 00000000`ffffffed 000027e9`1417802e fffff800`01a5cc40 : nt!KiInterruptDispatchNoLock+0x163
fffff800`0161ac98 fffff800`018e3a3a : 00000000`ffffffed 000027e9`1417802e fffff800`01a5cc40 00000000`00000001 : hal!HalProcessorIdle+0x2
fffff800`0161aca0 fffff800`018de6cc : fffff800`01a4ee80 fffff800`00000000 00000000`00000000 fffff880`03252570 : nt!PoIdle+0x53a
fffff800`0161ad80 00000000`00000000 : fffff800`0161b000 fffff800`01615000 fffff800`0161ad40 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_10_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_10_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

0: kd> lmvm Unknown_Module
start             end                 module name
[+][-]09/03/09 03:52 PM, ID: 25255690

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[+][-]09/03/09 03:54 PM, ID: 25255708

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[+][-]09/21/09 06:14 AM, ID: 25382480

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[+][-]09/21/09 07:54 AM, ID: 25383518

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[+][-]09/21/09 08:48 AM, ID: 25384176

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[+][-]09/22/09 11:55 PM, ID: 25400555

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About this solution

Zones: Windows Server 2008, Computer Servers
Tags: Windows 2008, BSOD, Dell R710
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Solution Provided By: packetguy
Participating Experts: 3
Solution Grade: A
 
 
[+][-]09/23/09 06:03 AM, ID: 25402558

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[+][-]09/23/09 06:09 AM, ID: 25402623

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[+][-]09/23/09 06:20 AM, ID: 25402718

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[+][-]09/26/09 11:06 PM, ID: 25432908

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[+][-]09/27/09 08:46 PM, ID: 25436654

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[+][-]09/27/09 09:27 PM, ID: 25436736

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[+][-]09/28/09 05:14 AM, ID: 25438583

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[+][-]09/30/09 06:13 AM, ID: 25458437

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