asked on

Windows Server 2008 r2

I recently upgraded a server from server 2008 sp2 to r2. It had hyper-v installed and the Hyper-v machines are working, managed from any other servers. But in Server Manager on the actual machine, if you click on Roles or Features it try to load the screen but then comes up with failed to refresh.

The Error the comes up on Event viewer Applications and Services logs - Microsoft - Windows - ServerManager - Operational is below.

Source = ServerManager Event ID=1601

Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

Syed Mutahir Ali

http://www.winvistatips.com/could-not-discover-state-system-0x800706be-t800731.html

Looks like a faild windows update is causing this, its being reported as per the web link above ; probably a newly found conflict on this version

will post back further findings as and when I have them

Lovatts

ASKER

All windows updates have a status of successful. The problem in the link seems very similar though, the update that failed for bartduncan is listed as successful.

I have the following error in the application log aswell which is followed by two more the first one is an error all all 3 happen whenever I try to refresh the roles

1
Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc00000fd
Fault offset: 0x00000000000529f0
Faulting process id: 0x1568
Faulting application start time: 0x01ca60b95eebaff1
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9e8c24a2-ccac-11de-bc4c-00188b36661a

2
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TrustedInstaller.exe
P2: 6.1.7600.16385
P3: 4a5bc4b0
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c00000fd
P8: 00000000000529f0
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TrustedInstaller_df853893b5d2e98bc1bdfaa3a89accac958_0cd7e48c

Analysis symbol:
Rechecking for solution: 0
Report Id: 9e8c24a2-ccac-11de-bc4c-00188b36661a
Report Status: 4

3
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TrustedInstaller.exe
P2: 6.1.7600.16385
P3: 4a5bc4b0
P4: ntdll.dll
P5: 6.1.7600.16385
P6: 4a5be02b
P7: c00000fd
P8: 00000000000529f0
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TrustedInstaller_df853893b5d2e98bc1bdfaa3a89accac958_0cd7e48c

Analysis symbol:
Rechecking for solution: 0
Report Id: 9e8c24a2-ccac-11de-bc4c-00188b36661a
Report Status: 0

Infoserv2007

Same TrustedInstaller error here after an in place upgrade from 2003 R2 to 2008 R2. Ran the Installer hotfix (Windows6.1-KB947821-v2-x64.msu) as suggested on several other sites, but the resulting CheckSUR.log file is clean showing no errors.

The upgrade was good untill I loaded several updates. After that the Server Manager Roles and Features sections will not refresh.

Lovatts

ASKER

Has anybody else found a solution or have the same problem. This isn't to bad at the moment but if I want to add and remove a role from this server it is going to becaome an issue.

ASKER CERTIFIED SOLUTION

iczas

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Lovatts

ASKER

kaspik has a soloution on the above mentioned website. This solved the problem for me thanks you very much iczas

gacus

This link no longer works... What was the solution?

mbeckerman44

I would like to know also.
Need help.

114877

Hi

I am also looking for this solution. Please update the Microsoft link in the solution.

gacus

I ran the System update readiness tool and replaced the files it claimed it was missing. This fixed the issue

114877

Where do we find that tool? (I'll search online too, but if you have easy instructions please post. Thanks for your help)

114877

Never mind. I found it at http://support.microsoft.com/kb/947821.

Regards

pdavies123

Can anyone tell me what that link said? Its now dead and I have the exact same issue.

Gad SAADIA

I used this link and it works for me. Not easy to understand, I spend many hours on it but finally Iyou must do it very precisely and it did work. ROles and Features are now back and I did not have to reboot the server !

http://www.itsolutionskb.com/2009/04/roles-error-when-viewing-roles-in-windows-server-2008-server-manager/

Thanks to all