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Windows Server 2008

Windows Server 2008

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Avatar of ZTrek7
ZTrek7πŸ‡ΊπŸ‡Έ

Word 2010 "Connecting to Printer" when printing to network Konica Printer
Client:
Microsoft Word 2010 Starter
Windows 7 Professional 32 bit

Server:
Windows 2008 Datacenter 64bit

Printer:
Konica Bizhub 353 (updated, PCL driver)

I have deployed the network printer via group policy user preferences. The printer gets installed on the client successfully. When printing a test page, or from notepad, printer operates normally. However, when selecting the printer in Word, a dialog box pops up that states "Connecting to Printer". It will hang there for a minute or two, and it connects fine. When you press the print button, the same thing happens. It does print successfully.

I then deployed the printer via script using the rundll command. It seems to work normally.

One odd thing I noticed is the printers deployed via "preference" method have a "state" set to "Network Connected" (you see this when highlighting the printer on the client in the devices and printers section). However, printers installed via rundll just have a network icon for the state and no words.

Other HP printers deployed via preferences operate normally in Word.

Any thoughts?

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Windows Server 2008

Windows Server 2008

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Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.