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Howzatt

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Print spooler keeps crashing on Svr 2008 R2

Hi, Our Print spooler service on our Print server keeps crashing every few minutes. Haven't been able to find any details of this error online. See event log details below:


Log Name:      Application
Source:        Application Error
Date:          24/09/2012 8:20:06 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      "Our Print Server Hostname"
Description:
Faulting application name: spoolsv.exe, version: 6.1.7601.17514, time stamp: 0x4ce7b4e7
Faulting module name: LMUD1PLANG.DLL, version: 12.1.18.0, time stamp: 0x4f688660
Exception code: 0xc0000409
Fault offset: 0x0000000000066683
Faulting process id: 0xba8
Faulting application start time: 0x01cd99d98e844564
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\System32\LMUD1PLANG.DLL
Report Id: d3c1658c-05cc-11e2-8b37-005056a8000c
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-23T22:20:06.000000000Z" />
    <EventRecordID>1101</EventRecordID>
    <Channel>Application</Channel>
    <Computer>"Our Print Server Hostname</Computer>
    <Security />
  </System>
  <EventData>
    <Data>spoolsv.exe</Data>
    <Data>6.1.7601.17514</Data>
    <Data>4ce7b4e7</Data>
    <Data>LMUD1PLANG.DLL</Data>
    <Data>12.1.18.0</Data>
    <Data>4f688660</Data>
    <Data>c0000409</Data>
    <Data>0000000000066683</Data>
    <Data>ba8</Data>
    <Data>01cd99d98e844564</Data>
    <Data>C:\Windows\System32\spoolsv.exe</Data>
    <Data>C:\Windows\System32\LMUD1PLANG.DLL</Data>
    <Data>d3c1658c-05cc-11e2-8b37-005056a8000c</Data>
  </EventData>
</Event>
Avatar of tomcahill
tomcahill
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Please try the following steps to resolve this:

1. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK.

2. Double-click "Printer Spooler" in the Services list.

3. Click Stop and click OK.

4. Click Start, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.

5. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK.

6. Double-click "Printer Spooler" in the Services list.

7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.
Avatar of Howzatt
Howzatt

ASKER

I read that fix also. There are no files int he folder.
I think that fix is for a different DLL file.
ASKER CERTIFIED SOLUTION
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Howzatt

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ASKER

Contacted the printer vendor and they have provided the solution.
Hy Howzatt,

Since we experience the same issue can You please explain what was solution proviede from printer vendor?

Tnx in advance,

Neven