Question

Win2000 power button problem!

Asked by: bmatumbura

I have an ATX power unit on my computer. When I shut down Win2000 it says It's now safe to turn off your computer... but when I press the Power Button on the case nothing happens. The power does not go off. Why? Before I installed Win2000 everything was workig fine in Win98. When I shut down Win98, the power would go off automatically.

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Asked On
2000-07-25 at 07:20:54ID10803941
Tags

now

,

off

,

power

,

button

Topic

Windows 2000 Operating System

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Answers

 

by: PortangPosted on 2000-07-25 at 07:39:47ID: 3566438

Hold the button for 4 or more seconds to turn off.

 

by: patchdoggPosted on 2000-07-25 at 09:33:38ID: 3568900

Did you check the HCL before installing Win 2000 to make sure it was on the list?

 

by: PortangPosted on 2000-07-25 at 09:38:46ID: 3568994

Have you turned it off yet ??

 

by: mtoadminPosted on 2000-07-25 at 15:20:58ID: 3576513

Go in the:
- Control Panel
- Power Options
- APM tab
- Make sure "Enable advanced power management support" is checked.

Check also that the APM is enabled in your bios (This should be the case if you had no problem in Win98)

regards,

mtoadmin

 

by: darrenburkePosted on 2000-07-25 at 19:43:28ID: 3580135

you may also want to check if there is a BIOS upgrade for your computer for Windows 2000.

 

by: jcoolPosted on 2000-07-25 at 21:43:56ID: 3581703

ATX form factor you have to hold the button in for I believe 7 seconds

 

by: bmatumburaPosted on 2000-07-25 at 23:41:20ID: 3582520

I will try all these suggestions.

I only tried Portang's suggestion. It did not work. In fact, in the BIOS the power button option has two choices: Instant Off and Wait 4 Seconds. I chose Instant Off. Also APM is enabled.

I remember in Win98, I used the Setup /j Option when installing Windows 98 on my computer to enable ACPI support. In Win2000 I could not find anywhere where I can enable ACPI support. Any ideas?

 

by: mtoadminPosted on 2000-07-25 at 23:49:26ID: 3582615

After installation, you can check if you have acpi support by right-clicking the hal.dll file in c:\winnt\system32
Go in the version tab and look at the internal name of the dll.
If it's halacpi.dll, you have acpi support. If not, it will be just hal.dll.
You can force (at your own risk !) a specific HAL by adding a /HAL=MYHAL.DLL in the boot.ini

have fun...

mtoadmin

 

by: bmatumburaPosted on 2000-07-27 at 00:52:25ID: 3609733

Comment accepted as answer

 

by: bmatumburaPosted on 2000-07-27 at 00:52:25ID: 3609734

The APM was enabled in BIOS but not on the APM Tab under the power options. When I shut down Windows, the machine now powers off automatically without displaying the "It's now safe to turn off your computer..."

 

by: RamspedePosted on 2000-09-10 at 23:35:27ID: 4255566

Addendum: I successfully expanded halacpi.dl_ and copied it over hal.dll - Voila!  My power probelms were solved!
Windows 2000 Adv Server build 2195
Thanks mtoadmin!

20120131-EE-VQP-002

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