Greetings:
(History:) I had my computer upgraded by a small company I've bought two computers from in four years to Win2kPro and immediately was unable (logged in as Admin) to load ColdFusion (kicks out, "interrupted") plus certain other software. I also am unable to create a new dial-up connection for Earthlink ("do not have sufficient privileges"). The computer builder continually blames the software. I am way overdue getting CF loaded for school projects and am under the gun.
I was given instructions by the software company how to look in Dcomcnfg.exe, and I noticed immediately that ADMINISTRATOR HAS READ ACCESS ONLY, with Other:Query, Enumerate, Notify & Read Control checked. The builder gave useless suggestions such as I should create a new user with full access, which of course without full rights first is impossible. Only Creator Owner and System have Full Control, and I can only log in as myself and Admin, both with this partial access only.
Perhaps oddly, in control panel, users, properties, access level: standard, restricted or other (with drop-down box): OTHER is checked with Admins in the drop-down box "Admins have completed and unrestricted accesss ...". So that setting has been outranked elsewhere.
The downside is that the computer builder is "less than gracious" about this and denies setting it up this way (citing as proof that the NAV2000 they installed couldn't have loaded) and claims that I "must have changed it myself by hitting a key somewhere" or "clicking on the internet" or else "the tooth fairy did it." [I don't believe security can somehow become restricted by accident, can it??].
After some reading on this Board, I just looked (only) in regedt32, HKey, Security -- as it was suggested that Full Control can be assigned to users from there (presuming you have full Admin rights first). I observed that thhe Security folder is grayed out. There is also a grayed out folder above that called "Sam" (the builder).
My Problem: I need to unblock access on my own personal home PC and avoid further dealings with this sarcastic man, who blames me for the security block, insists on a high hourly fee to look at it, and clearly doesn't want to back up his installation. (I don't want to reformat the entire computer, plus as a reseller he loaded a couple of programs I'd hate to lose that he didn't give me CD's for. Also, I'm a non-working student approaching graduation with severe budgetary limitations (ha).)
Is it possible that I can do this? (I sincerely hope I'm not asking for information that is somehow inappropriate to disseminate, but as the owner, I clearly must be able to perform routine functions required by Full Admin rights, as is standard!)
THANK YOU in advance!
