Question

No Programs in Add/Remove

Asked by: akaodin

Hi,
  I have installed Win 2000 prof over Win Millennium.  Recently I had
a system crash (i.e. one of the logon files became corrupt)  Repairing
did not fix it so I reinstalled Win 2000.  However, upon completion I
had 2 separate OSs: C:/Windows and C:/WinNT.  I only wanted WinNt so I
removed the C:\Windows (albeit also Win 2000) and edited the
C:\boot.ini to have only 1 OS.
  All was well until I tried to uninstall a program.  My Add/Remove
Programs clains "There are no programs on this computer"  Of course
down from the blank area are all the programs but when I click on them
the Remove button is grayed.  According to the internet this is not
that uncommon but all the suggested fixes did not work:
                 Repairing Win 2000
                 sfc/purgeCache
                 sfc/scannow
                 modifying the Registry
                 repairing the Registry
  As far as I can tell, I only have 1 OS on my PC, but Win 2000 thinks
I have 2 and all the programs are loaded in the other.  I would
appreciate any and all advice on overcoming my dliema.  It is VERY
frustrating and time consuming.  Thx in advance.
Post a follow-up to this message

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-06-17 at 09:03:04ID21029115
Tags

computer

Topic

Windows 2000 Operating System

Participating Experts
3
Points
125
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Windows Millennium Problem.
    I am aware that this product is not on the market yet but I need some help. I have a program that I created in VB 6 on a Win 98 system, I have since recompiled it on a WIN ME system. During the install process on a users system(95,98,NT,ME does not matter) I get this error &q...
  2. Windows XP/2000 and running SFC
    At one point in time I had an MSDN version of XP able to run SFC with the install off a share (instead of the CD.) Now I am unable to run SFC /scannow with out a CD (even though the installation (I386) folder exists on a share. I need information for the following examples:...
  3. SFC  stop responding.
    When I run SFC on Win98 pc stop responding. If I press CTL+ALT+DEL it says its not responding and pc crash...What can I do to resolve this, o rto replace SFC on PC? Thanks for your help. GJSilva.

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: mattisflonesPosted on 2004-06-17 at 09:10:53ID: 11336148

Looks like you have it all wrong... I would reinstall and do it clean. I can imagine that you will get loads of trouble with this installation in the future if you dont.

 

by: jamesreddyPosted on 2004-06-17 at 09:21:24ID: 11336256

I would suggest performing an Emergency Repair.  Boot from the 2000 CD, then select R, then R again.  If you do not have an emergency repair disk, then use the CD option ("L" I think) to restore files from the CD.  After repairing, re-install SP4 for 2000.

 

by: jamesreddyPosted on 2004-06-17 at 09:24:37ID: 11336280

Hmmm...just realized the "Repairing Win 2000" was probably the ERD process for you.  You should try the Recovery Console.  Boot from CD, pick R, then pick C.  Select the Windows installation that contains the most recent installation (if you get a choice).  When the prompt comes up, run the following commands:

chkdsk /p

fixboot

fixmbr

Type exit then reboot.  Since you mentioned corrupted files, perhpas more was affected.  These could help.  Its worth a shot.  It can't get much worse.

James

 

by: mattisflonesPosted on 2004-06-17 at 09:26:57ID: 11336302

Dont think this will solve the programs problem..

 

by: mikeleebrlaPosted on 2004-06-17 at 09:28:18ID: 11336318

i have to disagree with jamesreddy,,, if you select the first repair option in 2000/xp this hardly does anything at all,, instead you will need to choose install first,,, then a few steps later it will recognize that you already have 2000 installed on the PC and it will then ask you again if you want to repair it,,, choose repair the second time,, this does a full repair of the OS and puts it everything back to just as if the os was installed fresh,, except you dont lose any data.  you WILL lose all of the registry settings since it resets them to the factory defaults. Your drive will not be formated though.  This option will give you basically the same result that mattisflones suggested (clean install) without formatting.

 

by: jamesreddyPosted on 2004-06-17 at 09:37:03ID: 11336392

That's incorrect Mike.  The ERD option is the way to do it for Windows 2000.  The option you are suggesting is how you perform an ERD in Windows XP.  When you do an ERD from the 2000 CD, it will reinstall ALL files from their orginal CD versions (as long as you don't use an ERD disk).  I done it hundreds of times in the Windows 2000 classes I used to teach at a private college.

XP and 2000 have different processes for doing this repair.  The one you cited is how you would do the same thing I am suggesting, in Windows XP.  Windows 2000 must be done the way I suggested.  It will not ask to repair it.  They changed the repair process between 2000 and XP.  They are not the same.  Since he stated he is using Windows 2000, I told him how to repair a 2000 installation.  Your method would work...if it was Windows XP.

 

by: jamesreddyPosted on 2004-06-17 at 09:39:14ID: 11336405

And to answer Mattis...I'm not too confident about it working either, but that being said, I have seen reinstalls of Internet Explorer fix problems with displaying Add/Remove programs before.  I am thinking that there is a chance it COULD help.  But I do agree that it is a long shot.

 

by: mikeleebrlaPosted on 2004-06-17 at 09:41:32ID: 11336424

i nerver said use an ERD disk did i though??? so i was correct in my statement,, you even verified that this is correct when you said in your statement " (as long as you don't use an ERD disk).  "

 

by: mattisflonesPosted on 2004-06-17 at 09:50:16ID: 11336503

jamesreddy, its worth a try... :-)

 

by: jamesreddyPosted on 2004-06-17 at 09:54:33ID: 11336552

No...we're speaking of two different things.  When you press R, then R again....it asks you for an Emergency Repair Disk.  You can put the disk in, or you can say you don't have a disk.  If you say you don't HAVE a disk, it will use the files from the CD to perform a full fledged repair.  All I am saying is that he should try that. Your method is more extreme because it performs an in-place upgrade of his system.  The Emergency Repair process I outlined will"

Inspect Startup Environment Inspect Startup Environment verifies that the Windows 2000 files in the system partition are correct. If any of the files that are needed to start Windows 2000 are missing or corrupted, Repair replaces them from the Windows 2000 Setup CD. These include NTLDR and Ntdetect.com. If Boot.ini is missing, it is recreated.

Verify Windows 2000 System Files Verify Windows 2000 System Files uses a checksum to verify that each installed file is good and that it matches the file that was installed from the Windows 2000 Setup CD. If the recovery process determines that a file on the disk does not match what was installed, it displays a message that identifies the file and asks if you want to replace it. The Emergency Repair Process also verifies that startup files, such as NTLDR and Ntoskrnl.exe, are present and valid.

Inspect Boot Sector Inspect Boot Sector verifies that the boot sector on the system partition still references NTLDR. The Emergency Repair Process can only replace the boot sector for the system partition on the first hard disk. The Emergency Repair Process can also repair the boot sector for the system partition on the startup disk.

 

by: jamesreddyPosted on 2004-06-17 at 09:55:14ID: 11336563

Last comment for Mike's benefit.  :)

 

by: jamesreddyPosted on 2004-06-17 at 09:56:32ID: 11336580

For reference...straight out of the Microsoft Book (pretty much) on steps to take when repairing a system.  Mike...you method is second to last resort....last resort being a cold reinstall.

http://www.microsoft.com/resources/documentation/windows/2000/server/reskit/en-us/serverop/part3/sopch13.mspx

James

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...