For the past three days The sbs200 server is unavailable - CPU utilization 100% and memory utilization at 60%. to correct the problem I have rebooted the server, but it goes back to unavailable state with few hours. I have applied the SBS SP 1A about 5 months ago. What action should I take to correct the problem?
Information that could help:
Dell Server SC600
1. 4-800GB disk drive raid 5 configurations.
2. Memory 1GB
3. One network card
4. - NetGear Routers and switches for LAN and WAN
5. 25 users
6. All users are win2000 OS
7 - MacAfee Net shield and Virus protection
Immediate help is needed.
Irshqureshi
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OK,
Here are the results. The CPU utilization is as follows:
1 - system idle is on to with almost 95 5 % of time
2 -MCSheilds.exe
3 - beserver.exe
4 - win Mgmt
I am not sure what services should be runing in normal SBs2000 server. We have Mail ( exchange using POP 3), SQL servicer, AD
we have about 24 computer connected to it and about 30 users
The problem was solved by updating the MacAfee enterprise Anti various package. the OLD version was totally incompatible with Exchange, it was consuming all the memory and basically keeping the server busy. After the DAT files are updates and new AV was loaded the server is working fine.. Thank everyone for your help –
irshqureshi... sorting by CPU utilization can solve some problems, sorting by memory usage will help with others.
Ufortunately we were not able to solve your problem directly, but this question may be a valuable resource for others. If you post a request in community support with a copy of the URL to this question, you may ask the moderators what you want to have happen to this question.
I would suggest in this instance that a refund be given, but that the question be filed with other previously asked questions as a resource for others (PAQ'd). If you feel some credit is due to the experts that assisted you then you may accept one or more answers that resulted in your finding out what the real problem was. As an expert I usually object to refunds were no solution was ever posted, but in this case you clearly indicated what the resolution was. Thank you for that, MSGeek.
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by: Netman66Posted on 2004-06-28 at 10:42:36ID: 11418166
Using Task Manager, determine what process is causing your memory leak (memory usage should continue to climb with no steady-state).
Post the process here.