October 11, 2008 12:41pm pdt

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	[x] Attachment Details

users printouts are missing texts when printing to a windows 2000 print server

[x]

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6.4

Zone: Windows 2000 Operating System

Tags: missing, 2000, windows, print

we did a domain upgrade from nt4.0 to windows 2000 domain this weekend.

our print server was already a windows 2000 server. We just disjoined and join to the new domain.

several users are reporting that their printouts are missing texts. Whether from email or office applications, their graphics and bars shows up but not text. even windows test page only the top portion shows up.

the printers were working BEFORE the domain upgrade. I deleted the printer, re-added it, re-shared it. Went on the trouble client's pc's and re-mapped it and still same problem.

however it gets strange now, when i print to a different printer its ok.

my help desk was printing a document ..the text was missing. I print the same document to the same printer and its ok. I print that same document from his account to another printer and its ok.

all print outs to locally shared deskjet printers are fine.

has anyone a solution for this..its driving me mad.

on the event viewer, the only errors i see on the print server is that it cannot contact the license manager server. says i'm 6 over for the cal license. Will the lack Client Access Licenses cause wierd printouts? I would imagine it would either let me print or not print..but not give me wierd printouts.

i need your help. thats why i'm awarding this 500 points..i'm in desperation here.

roguecoolman@hotmail.com

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