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8.6

too many crashes!

Asked by ZyncFinger in Windows 2000 Operating System

Tags: 0x0000001e, 2000

I've been having semi-frequent crashes recently on my Windows 2000 (SP4) machine. I've noticed that they invariably occur when I'm working with IE (6.0). I'll get a blue screen with one of the following messages:

*** STOP: 0x0000001E (0x00000005, 0xA0C0E345, 0x00000001, 0x000000DE)
KMODE_EXCEPTION_NOT_HANDLED

*** Address A000E345 base at A0000000, DateStamp 4047dcd6 - win32k.sys

 - or -

*** STOP: 0x0000000A (Ox12BD841B, Ox000000FF, Ox00000004, Ox80416B89)
IRQL_NOT_LESS_OR_EQUAL

*** Address 80416B89 base at 80400000, DateStamp 4047db83 - ntoskrnl.exe

...after which the machine reboots itself and starts up without any problem. The first of the two error messages is the more frequent. I jotted down all those hex strings as fast as I could while the "dumping physical memory to disk" message was going, so I may be a character or two off.

I've also noticed that I'm getting more of the "Internet Explorer (or Firefox) has encountered a problem and needs to shut down" messages than I used to. No bluescreens with Firefox as of yet, though. Don't know if this might be related.

This is a fairly new install of Win2K on a new hard drive, and I know I didn't have any of these problems with the previous installation with essentially the same hardware and software installed. Anyone know what's going on?

Thanks in advance.
[+][-]09/24/04 01:42 PM, ID: 12147460Expert Comment

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[+][-]09/24/04 06:27 PM, ID: 12148742Expert Comment

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[+][-]09/25/04 03:36 PM, ID: 12152350Author Comment

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[+][-]09/25/04 03:48 PM, ID: 12152381Accepted Solution

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About this solution

Zone: Windows 2000 Operating System
Tags: 0x0000001e, 2000
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Solution Provided By: valicon
Participating Experts: 2
Solution Grade: A
 
[+][-]09/27/04 11:09 AM, ID: 12162672Expert Comment

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[+][-]09/29/04 09:45 PM, ID: 12186979Author Comment

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