Question

Advice on best order to troubleshoot the following event log errors on 2 servers

Asked by: fixnix

I've got a client w/ an AD network that seems to have been set up by a "less than professional" admin.  I've sorted out many problems so far, but still have many Event log errors.  I'm not looking for advice on how to resolve them at this time since I can likely google up any answers I need.  I would, however, like to draw on the more experienced doze admins in the EE community for opinions on the most efficient ORDER in which to tackle these errors (I'm not sure which would be related, and it makes no sense to spend 4 hours troubleshooting <error x, y, and z> if fixing <error z> would have made the others go away anyway).

Environment:

Win2k server (sp4, current on hotfixes) as a PDC.

Win2k Advanced Server (sp4 + hotfixes, current) running WSUS and *not* configured as a backup DC nor handling any AD services except WSUS (and it also runs symantec corp av 7.x which seems to not use any AD-specific features).  It was apparently just set up as any other workstation that joined the domain.

About a dozen workstations, all members of the domain, a few network printers that are published in the directory.

The even log errors on the PDS consist of:

   Event 13,  E1000
   Intel gigabit problem (although the nic appears to be operating correctly)

   Event 107  WUSyncServices
   SUS failed to load some config info
   (the old SUS server/service is still installed...I intend to uninstall it once WSUS on the other server is operating correctly)

   Event 7023  Service Control Manager
   Auto Update Service Termination
   (Likely again from SUS...not too concerned about this one either since SUS will be scrapped)

   Event 11 w32time
   NTP server didn't respond
   (trivial to fix...just listing it since for completeness's sake)

   Event 7022 Service Control Manager
   COM+ Event System Service hung on starting

   Event 7001 Service Control Manager
   System Event Notification depends on COM+ which failed because: "After ctarting, the service hung in a start-pending state"  (obiously related to the 7022 event above)

  That's all for the system log, now for the Aplication log errors:

   Event 1000 Userenv
   "Windows cannot unload your registry file.  If you have a roaming profile, your settings are not replicated"
    DETAIL - Access Denied

   Event 4097 Event System
   "The COM+ Event System detected a bad return code during it's internal processing.  HRESULT was 80004015 from line 137 of .\service.cpp"

   Event 4097 Event System
   Same as above except HRESULT was 800700005 from line  42 of .\eventsystemobj.cpp

   Event 2001 rasctrs
   "The description for EventID (2001) in Source ( rasctrs ) cannot be found.  The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.  The following information is part of the event:  The event lig file is corrupt."

   Event 1202 SceCli
   Repeated every 5 mins, "Security policies are propogated w/ warning 0x5: Access Denied"

That's all for the PDC, now for the System event logs on the WSUS server:

   Event 1058 Userenv
   "Windows cannot access the file gpi.ini for GPO CN={B28E....}, CN=Policies, CN=System, DC=(domain), DC=com.  The file must be present at location <\\domain.com\sysvol.......>. (The network path was not found)
  This error also happens on workstations, see http://Q_21530267.html for more detail on that issue.

   Event 1030 Eserenv
   Cannot query for list of Group Policy objects.....
   (related to the previous event.  Both the above events are repeated twice for each user:  SYSTEM, and the username of whomever is logging in to check the event logs)

That's all, experts.  What order do you suggest I tackle them?  Again....I'm not looking for specific advice on how to resolve any of the events.  I just was a "processing order" since yesterday I spent a lot of time tackling events that were only by-products of others that were the "real" problem....I don't want to waste any more time than I already have.

Thanks!

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Asked On
2005-08-17 at 09:05:27ID21530333
Tags

event

,

information

,

rasctrs

Topic

Windows 2000 Operating System

Participating Experts
1
Points
500
Comments
2

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Answers

 

by: robrandonPosted on 2005-08-17 at 10:21:27ID: 14693627

I have a tendency to start with the basic stuff first.  Make sure you are running the latest BIOS and drivers for all the hardware.  Hopefully that will fix the NIC problem.

Then, there seems to be some kind of security problem.  I don't like seeing Access Denied.  Check that one out.  That may also be related to your GP problems.

 

by: fixnixPosted on 2005-08-17 at 11:14:13ID: 14694230

rob: makes sense.  I was just concerned about inter-related errors but once I typed them all out, it just didn't seem as bad (yesterday was a nightmare...~10x the errors).  Looks like I've only got  groups of 2 errors that are related so I'll just dig in.

I tend to not upgrade BIOS's or drivers unless there's a problem (especially drivers....doze update has given me many bad "updated" video drivers in the past) but since I don't know how long these errors have been going on, it'd prolly be a good idea.  It's probably a 2-3 yr old server...most likely has more updated hardware-related downloads available.

Well...the first error I picked to tackle (unable to unload registry, access denied) put me in a position to have to reboot lol (after installing a hive monitoring service thing from MS).  Scheduled a reboot for overnight.

I'll close this one out and post further questions if I get stuck on the GPO access denied ones.....I think they're gonna be a bugger.  Yesterday I went through 5 KB articles, 3 PAQ's here, and 3 other google hits that all addressed different causes of this error, none of which thus far have fixed mine :(

Anyway, here's 2000 for ya!

20120131-EE-VQP-002

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