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4.6

Windows Installer not functioning

Asked by bmtfoundation in Windows 2000 Operating System

Tags: service, windows, installer

yesterday I tried to upgrade my Update Expert client on my secondary AD, Print, and Blackberry Server.  The install failed .  Upon closer look the Windows Installer service could not start. Each time i tried to start the service manually I got an error message stating "error 1058 the service cannot be started"  I then searched this site and others searching for a solution.  I followed the steps in this MS Knowledgebase Article http://www.support.microsoft.com/default.aspx?scid=kb;en-us;555175&SD=tech  ; however, nothing worked.  I tried registering and unregistering msiexec, the service was not disabled, I tried to upgrade to version 3.1, and I tried deleting the temp files as stated in the article.  None were successful.  I still recieved the following error whenever I tried installing anything:

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service NtmsSvc with arguments "-Service" in order to run the server:

I then restarted the machine and the windows installer service is now not listed under Computer Management ->services.  I viewed the event log and in the Application Log I found the following errors/warning that may be relevant:

Error:
Under APplication Log After Reboot:
Source: Userenv
Windows cannot unload your registry class file.  If you have a roaming profile, your settings are not replicated. Contact your administrator.  
DETAIL Access is denied. , Build number ((2195)).

Error:
Source: SQLCTR70
The description for Event ID ( 1001 ) in Source ( SQLCTR70 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Cannot open the Registry Key..

Warning:
Source: MSIInstaller
Failed to connect to server. Error: 0x80070422

I can not install, update, or anything without resolving this issue.  If you could help it would be appreciated.  
[+][-]01/24/06 02:16 PM, ID: 15781132Expert Comment

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[+][-]01/24/06 03:34 PM, ID: 15781854Author Comment

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[+][-]01/24/06 03:44 PM, ID: 15781918Expert Comment

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[+][-]01/24/06 03:56 PM, ID: 15781990Author Comment

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[+][-]01/24/06 04:21 PM, ID: 15782192Accepted Solution

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About this solution

Zone: Windows 2000 Operating System
Tags: service, windows, installer
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Solution Provided By: MiguelSilvestre
Participating Experts: 3
Solution Grade: B
 
[+][-]01/24/06 04:33 PM, ID: 15782340Author Comment

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[+][-]01/24/06 04:58 PM, ID: 15782529Assisted Solution

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[+][-]01/24/06 07:29 PM, ID: 15783259Author Comment

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[+][-]01/25/06 01:53 PM, ID: 15790701Author Comment

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[+][-]01/25/06 03:39 PM, ID: 15791524Author Comment

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[+][-]01/29/06 03:59 PM, ID: 15819997Expert Comment

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[+][-]01/30/06 09:52 AM, ID: 15825690Author Comment

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[+][-]01/30/06 10:06 AM, ID: 15825833Expert Comment

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[+][-]02/16/06 03:30 PM, ID: 15976596Author Comment

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