Question

How to determine which HD is slowly deteriorating...

Asked by: Eelcodevries

Hi there!

I have to manage a dutch Windows2000 Server, with a SCSI HD inside. There is also an external USB disk connected to the machine.
When I look in the system logfile, I see several warnings with Event-ID's 32, 34 and 51. Especially the '51' is bothering me because it looks like there went something wrong with the paging or something...
The message (in dutch) is: "Er is een fout ontdekt op apparaat \Device\Harddisk1\DR5 tijdens een wisselbestandbewerking. "  (an error has been detected on device \device\harddisk1\dr5 during a swapfile? paging? action).
Sometimes the message reads DR3 instead of DR5.

How can I determine which HD it is? Whether it's the SCSI or the USB? I found a MS-article (159865), but that was not aal too clear just about HOW to see WHICH drive it was. Especially the last part was too unclear for my blond brain :-D

Furthermore: are above messages reason for major concern, or will the disk survive for another few months?
Kind regards,
Eelco de Vries

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Asked On
2006-09-04 at 06:12:15ID21977384
Topic

Windows 2000 Operating System

Participating Experts
2
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Comments
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Answers

 

by: mcrosslandPosted on 2006-09-04 at 11:22:47ID: 17451134

I would definately be looking at the USB drive.  First of all, why would anyone use an external USB drive on a server is beyond me.   Run checkdisk on the USB drive.   I had an external USB drive that I ended up throwing in the trash because of the same type issues.  Just random errors.  

 

by: r-kPosted on 2006-09-04 at 14:25:44ID: 17451991

device/harddisk1 most likely refers to your second (i.e. the USB) drive. Do you have more than one partition on it? That woould explain DR3 and DR5. In some cases harrdisk1 can be the C: drive also. To confirm which one is harddisk1, go to Control Panel -> Admin Tools -> Computer Management -> Disk Management and see which one is listed as "Disk 1".

I would not ignore disk errors, esp. on a server. Run chkdsk as suggested above or a disk diagnostic utility from the disk manufacturer. It's hard to predict when the disk may fail completely, it may be tomorrow or after a year.

Avoid using USB disks as a replacement for internal disks, they should be used to occasional backups or file transfers only.

 

by: mcrosslandPosted on 2006-09-04 at 14:53:13ID: 17452081

I forgot to mention that once I removed my external usb drive from its case and installed it physically inside of my system, that drive has no longer caused me any problems.  I believe it is the USB external drive technology that is causing you problems.  Not actually the physical hard drive inside the USB hard drive case.
I just wanted to clarify that.

Mike

 

by: EelcodevriesPosted on 2006-09-04 at 22:31:00ID: 17453502

Sorry, forgot to tell you: The USB-drive is used for backup purposes only. We've got a defective tapestreamer, and from cost-efficiency-view we'd thought it would be better for the time the server would last, to just use three Lacie HD's to rotate (new tapestreamer would cost more than a new server).
Arcserve2000 is used to backup. This is an inheritance of our former IT-provider.

New server will be better, but for the time being we will have to do with this one.
Disk Manager lists CD-ROM drive as first, then the internal SCSI-HD (with C, D and unused partitions of 6GB, 4GB and 39MB), then the external USB drive. (regedit also shows the CD-drive as first (ID5), on SCSI-port 0, and the IBM-HD as second (ID6) on SCSI-port 1).

So, assuming the manager would count from 0 (as the microsoft article indicates) this would mean the SCSI-drive. If that would be the case, then why the DR5 and DR3 errors? Could these mean the different partitions? But how does that relate to the swapping? I have one pagefile, and that is on the D-partition.
I am starting to get confused.
And as for ignoring the errors on a server, that is *not* something I really want to do, believe me! But I just have to know which drive to replace, when it would come to that.
Oh yeah, chkdsk didn't give any errors (YET!)

Eelco

 

by: r-kPosted on 2006-09-04 at 22:42:02ID: 17453529

Yes, that does suggest the SCSI drive is the one giving the errors.  DR3 and DR5 are the different partitions.

You could get the disk check utility from the manufacturer's web site, but I would give serious thought to replacing the hard drive.

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