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8.5

Insufficient priviges to install devices.

Asked by GrahamSkan in Windows 2000 Operating System, Printers by HP, Windows Network Security

Tags: Microsoft, Windows, 2000 Professional SP4

The installer for a new HP printer/scanner fails and asks for permission to access the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum.

An FAQ on their support site suggests right-clicking on 'Enum' and selecting 'Permissions', but that item does not appear in the pop-up. A further suggestion is to remove previous hardware drivers. That cannot be done because the Add/Remove Hardware Wizard says:
'You do not have sufficient security privileges to install or uninstall devices on this computer. Please contact your site administrator, or log off and on again as an administrator and try again.'

This is a home computer and I am the administrator. I guess that I need to modify something in the Security Settings, but I have not touched this before. Is that right, and if so, what settings?
[+][-]07/02/08 12:26 PM, ID: 21919756Expert Comment

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[+][-]07/02/08 12:26 PM, ID: 21919760Accepted Solution

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About this solution

Zones: Windows 2000 Operating System, Printers by HP, Windows Network Security
Tags: Microsoft, Windows, 2000 Professional SP4
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Solution Provided By: Dauhee
Participating Experts: 2
Solution Grade: A
 
[+][-]07/02/08 03:11 PM, ID: 21921320Author Comment

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[+][-]07/03/08 11:21 AM, ID: 21927921Expert Comment

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[+][-]07/03/08 02:31 PM, ID: 21929348Author Comment

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[+][-]07/04/08 08:19 AM, ID: 21933547Expert Comment

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[+][-]07/06/08 02:07 AM, ID: 21939735Author Comment

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