The installer for a new HP printer/scanner fails and asks for permission to access the registry key: HKEY_LOCAL_MACHINE\SYSTEM\
CurrentCon
trolSet\En
um.
An FAQ on their support site suggests right-clicking on 'Enum' and selecting 'Permissions', but that item does not appear in the pop-up. A further suggestion is to remove previous hardware drivers. That cannot be done because the Add/Remove Hardware Wizard says:
'You do not have sufficient security privileges to install or uninstall devices on this computer. Please contact your site administrator, or log off and on again as an administrator and try again.'
This is a home computer and I am the administrator. I guess that I need to modify something in the Security Settings, but I have not touched this before. Is that right, and if so, what settings?
Start Free Trial