I disabled the rebooting, and got the following on the blue screen:
STOP: 0x0000001E, (0xC000005, 0x00000000, 0x00000000, 0x00000000)
KMODE_EXCEPTION_NOT_HANDLE
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Question
Blue Screen when connecting to internet
Running Win2K, sp4. Boots properly, but as soon as I plug in the DSL cable, I get the BSOD, and it reboots. The reboot is too fast for me to get much info from the blue sreen. The PC works fine as long as it is not connected to internet. Running on Thinkpad 390x. I've been using this internet connection for 6 months, and this never happened.
Error in Event Log says: Event ID = 1000. Source = PerfDisk.
After this started happening, I scanned with AVG 8.0, and found several viruses. Among them are: Trojan SHeur.BMZO and Trojan Proxy.YRL
Thanks for your help
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Answers
Hi,
At this point, I could presume that your OS may be corrupted either because of the virus/worm infections or a previous installed application. I would like to suggest that you try to use Tune-Up to ensure that your system is free from usual application problems/errors. It is free for 30 days so I guess a one-time use wouldn't hurt. This is just to isolate the problem. Maybe you can use another PC with Internet to download it from http://www.tune-up.com/dow
you can try this 2 methods
first
switch off your dsl modem and connect it to your pc i assume you connect via Ethernet card and then switch on the dsl modem if you get the blue screen by just switching on the modem then it must be your Ethernet card is making some problem with the OS and the os gets restarted if it is a pci Ehternet card try to install and reinstall the driver if not solved try to replace with another card if the problem still continues then the second method
second(Recommanded)
take your data backup and reinstall your OS it is easiest and fastest solution
sbafna74,
Here are the details of my setup:
1. Using laptop with D-Link "wired" adapoer plugged into the PCMCIA slot
2. I don't have a modem...I'm using a hard-wired network run by the apartments I live in. I run a cat-5 cable from the wall into the D-Link adaptor.
3. I'm wondering if either of the viruses I listed above is a factorof
4. For awhile, before the BSODs started, I was getting a series "You are leaving a secure...etc" messages, sometimes 6 in a row. I got these even before I visited any websites.
For Tune-Up, please use One Click Maintentance. If you cant find it from the Tune-Up menu, it is in Program Files - Tune-Up Utilities 2008 - Utilities
You may need to rerun One Click Maintenance two or three time to remove most registry and application errors. If it doesn't fix your problem, at least we were able to isolate further.
Just to note also, if Tune-Up's One Click Maintenance doesn't your problems, it should at least speed up a little your PC. Also, it is now more likely of the viruses found.
You may have to use a different Anti-Virus software that can check your PC when booted to DOS or via CD ROM. Or cascade your hard disk in another PC and have the anti-virus software of the PC check your hard disk. This way, the virus is not running and can be removed.
If it's a rootkit problem, you have to download anti-rootkit software to clean up your PC. Sophos, Symantec have free anti-rootkit software I think. Or I can email it to you --- send me an email philippe7v7 at y a h o o DOT c o m.
You can also use Spybot's Search and Destroy software (one of the best antispyware without spyware) - http://www.safer-networkin
Hi
Your computer is definetly infected. SuperAntispyware is quite good at removing malware/spyware. I recommend coupling it with AVG which is free from free.grisoft.com Make sure you update it. The virus/malware might have infected some system files and more importantly your tcpstack and your network drivers and this must be causing the BSOD because as soon as you get onto the internet, your computer starts using them and hey presto!!
Well, I've finished running the tests, and here are the results:
1. Ran Sophos AntiR%ootkit. It found an unknown hidden file (Rifu48.sys), but recommended NOT to clean it.
2. Ran SuperAntiSpyware again, and it found nothing
3. Ran Tune-Up, and it found things that didn't appear to be related to the problem The Registry was clean.
4. Re-ran AVG 8.0 and found nothing (after 4 hours)
I'm thinking it might be the wired adaptor causing the porblem (as sbafna74 suggested). I'm going to get a replacement, and see if it helps.
FOLLOW-UP INFO:
To test whether the problem is with my wired adaptor, I set up a wireless network, and connected to the internet w/o using the adaptor. It produced the BSOD just like it did with the adaptor.
I believe I've removed all viruses & malware, but it still is not working.
NIVLESH: You said that the tcpstack & network drivers might be infected. How would you suggest I proceed?
If you have the restore disc or OS disc, I would strongly recommend reinstalling the OS. It will allow you to have a fresh, clean start. And... be sure to install FREE AV (Avast) and Firewall protection also FREE (PC Tools Fire Plus) before connecting to the Internet.
If restore or OS discs not available and you don't want to spend money, consider installing Linux, specifically Kubuntu.
Avast: http://www.avast.com/eng/d
PC Tools FW Plus: http://www.pctools.com/fir
Kubu
Goo
Hi there
Here is an article from MS as to how to reset your tcp stack http://support.microsoft.c
I'm just going to jump in here and comment that you might want to consider either adding a Router to your Apartments Network or anyone in the net work can sniff your traffic, possibly infect you with viruses they have. Or at the very least use a software firewall that prevents Incoming traffic from others on your network. Once you get this sorted out, of course.
Hi Experts,
Regarding the error messages I'v been getting, I've consolidated them below:
1. As soon as I connect the Internet cable to my machine, I get the BSOD. I don't even have to open IE or open a web page.
2. The message on the BSOD is:
STOP: 0x0000001e: (0xC000005,0x00000000,0x00
KM
3. The Event Log shows: Event ID = 1000. Source = PerfDisk
I have run Anti-virus tests several times, and eliminated the viruses that were there.
I also ran One-Click Tune-Up & Sophos Rootkit remover.
I eliminated my wired adaptor as the cause when I connected wirelessly & still got BSOD.
The only thing I haven't tried yet is to reinstall the OS. If y'all can't solve this any other way, I will do the reinstall.
Thanks for all your efforts,
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by: NivleshPosted on 2008-07-22 at 23:58:49ID: 22066615
Hi.
I dont remember windows 2000 very much since been using XP for a while now. But if you right click on My Computer and select Properties.Under the Advanced tab, you should see Startup and Recovery and if you cick on settings, one of the tick boxes in this screen should allow you to stop your computer from automatically rebooting on a system failure.
Once you have done the above, try connecting the DSL cable and record and post the error you get when it does a BSOD.
I would also suggest downloading and running superantispyware from www.superantispyware.com. This will clean alot of your malware/spyware