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Asked by whftherb in Windows 2000 Operating System
Been working with a Win2000 Pro system, an HP Vectra, with 512mB RAM, 40 gB HDD, about half full. It uses Symantec Endpoint V11.0 as it's anti-malware suite. We got an infection with Adware.GAIN which Endpoint caught but could not delete on it's own. We took manual control and deleted it, rescanned and it came up clean. However....
We've lost the task manager! Ctl-Alt-Del snaps up a DOS box which disappears so quick you can't read it. And, no task manager. Symantec says they can'thelp with this - this is our problem to fix. Start > Run > Taskman.exe {Enter}. No error (like file not found) but no task manager either.
I temporarily disabled EndPoint and used MBAM with the latest definitions to purge it. It scans clean. So, I'm not sure what to do next - this is the first time I've ever seen this kind of behavior. Looking for some clues.
20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625