would SFC /scannow with the windows CD replace these missing files?
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Windows 2000 Pro - SP4 - no task manager!
Been working with a Win2000 Pro system, an HP Vectra, with 512mB RAM, 40 gB HDD, about half full. It uses Symantec Endpoint V11.0 as it's anti-malware suite. We got an infection with Adware.GAIN which Endpoint caught but could not delete on it's own. We took manual control and deleted it, rescanned and it came up clean. However....
We've lost the task manager! Ctl-Alt-Del snaps up a DOS box which disappears so quick you can't read it. And, no task manager. Symantec says they can'thelp with this - this is our problem to fix. Start > Run > Taskman.exe {Enter}. No error (like file not found) but no task manager either.
I temporarily disabled EndPoint and used MBAM with the latest definitions to purge it. It scans clean. So, I'm not sure what to do next - this is the first time I've ever seen this kind of behavior. Looking for some clues.
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Answers
sure does:
http://support.microsoft.c
It's been a while good people. Sorry to take so long.
Should I try this ComboFix procedure? Or would it be safer to try SFC first? I am leery of KO-ing network access (using ComboFix) as this W2K system is a little "sensitive" and I'm afraid it won't come back. We really need this particular machine to be running. I'd just like to put TaskMgr back the way it was.
OK, I think I see something else significant here. When I tried running SFC out of the RUN box, DOS box appears then disappears - same behavior as when I call up TaskMgr (Ctl-Alt-Del) I am able to get to a DOS box with run > cmd and was able to launch and execute SFC /scannow from there. Inserted orig W2K install media. Ran through and provided no errors or warnings.
So, no "pure" DOS calls out of the RUN box work but I do have the cmd prompt. So the malady is affecting more than I originally thought. I tried run>service.msc - that works. So, I went to the run box and browsed for a few more basic things like help.exe - this puts up a DOS box of the help list and then closes. I navigated (out of the run - browse feature to my CCleaner program. That works. Navigating to notepad.exe works. But navigating to user.exe does not. So, it's these "generic" (If that's the word) DOX-;ike utilities that somehwo get intercepted.
I think the secret here is to be able to adjust this thing so that the DOS box does NOT close. But that's a purely uneducated guess. Anyone agree or diagree?
whftherb
OK, I can see I've caused the confusion - several typos as I was going too fast. Let me try to elaborate:
Start > Run > SFC - does not work (whereas it does work on another system - XP Pro but similar to W2K)
Start > Run > cmd > SFC does work And the result is SFC finds nothing to replace and gracefully closes to the DOS box it started from.
Start > Run > Help - does not work (and maybe it's not supposed to?)
Start > Run > cmd > Help does work
Start > Run > services.msc works
Start > Run > Browse (to CCleaner shortcut on desktop) - works
Ctl-Alt-Del > Logon Panel > Taskmanger - does not work - as evidenced by the fact that no icon is seen in the systray and no taskmgr panel is showing.
Start > Run > cmd > taskmgr also does not work. But I copied taskmgr.exe to taskmgrs.exe to create a second copy. Start > run > taskmgrs.exe works as does Start > Run > cmd > taskmgrs.exe. Again, evidenced by the fact that there is an icon in the systray and that the typical taskmgr panel is displaying.
So, I hope this does clarify the issue. Willing to expound more if needed. Maybe I'm barking up the wrong tree
yes users.exe is not an application you can access..
Try typing in notepad from the run box and press ok, that should be definitive..
Let me get this straight: so your saying that if you run taskmgr2.exe from a cmd box, its ok, but if you try running the original filename, no go..
Just wondering if it is the path that is an issue,
please get that cmd box and type 'set' (without the ears) then Enter, which should show all environment variables, then post for comment..
OK, I can check the "path" statement in the environment variables. But I'm not sure that's the answer. From the Run Box, a call to Notepad.exe works fine. I think the path statement is set properly but I can make sure on my next visit.
Where you said: "Let me get this straight: so your saying that if you run taskmgr2.exe from a cmd box, its ok, but if you try running the original filename, no go.." This is correct. A call to the orig taskmgr.exe fails but a call to it's copy works.
ComboFix and MalwareBytes Anti-Malware (http://www.malwarebytes.o
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by: rpggamergirlPosted on 2009-08-18 at 16:48:38ID: 25128577
Could be that nasties are still lurking there causing this... Try and enabling task manager or downloading zip utilitites to temporary enable task manager, and run other scans.
http://www.dougknox.
And then run Combofix and show us the log.
Please download ComboFix by sUBs:
http://download.bleep
(If it doesn't run re-download but rename before saving to your desktop)
You must download it to and run it from your Desktop
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log and attach it in your next reply by pasting it in the "Code Snippet" or "Attach File" window.
Re-enable all the programs that were disabled during the running of ComboFix..
Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
If needed, here's the Combofix tutorial which includes the installation of the Recovery Console:
http://www.bleepin