Question

Setup Cannnot Copy the file xxx.ttf, xxx.dll during Windows 2000 OS loading from a CD.

Asked by: mkido

Hi!   Everyone,

I messed up a LAPTOP which had Windows 2000 Professional.   So, I have the authentic CD with COA number, and I am trying to reload it.   I cleaned up the Hard disk, now Windows 2000 Professional Setup is running.    The setup is telling me, many many times, strating from,

" Setup cannot copy the file:   arialbd.ttf"
"   To retry, press ENTER."
"   If you are installing from a CD, make sure the
     Windows 2000 CD is in the CD-ROM drive."
"   To skip this file, press ESC."
"     CAUTION:   If you skip this file, Setup may not complete
     and Windows 2000 may not work properly."
"   To quit Setup, press F3"


What should I do, for these missing files?    Please someone who has experience, tell me what to do.    Thanks.

Mitsuru

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Asked On
2009-09-12 at 12:42:59ID24727121
Topic

Windows 2000 Operating System

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: vertsyeuxPosted on 2009-09-12 at 13:55:54ID: 25317856

Hi.. Try making a duplicate of the CD using a CD burner and installing from the copy..

 

by: mkidoPosted on 2009-09-12 at 14:46:16ID: 25318022

Well, I don't see the logic, but I will try whatever an Expert say.   Let me see what will happen.

 

by: goltorPosted on 2009-09-12 at 15:49:58ID: 25318240

How old is this CD? My first thought would be that the media is bad. I agree with you that the above suggestion does not sound at all logical.

 I'm unsure of a way to check the integrity of the installation media for Windows 2k though, perhaps someone else can advise. You could try running it on another computer or hard drive to rule this out.

The next thing to investigate is the hard drive itself, did you do any repartitioning before attempting the reinstall? When you say you cleaned it, what exactly did you do?

 

by: mkidoPosted on 2009-09-12 at 18:15:16ID: 25318579

Hi!   goltor,

I have two of the authentic CDs (both Windows 2000) which I purchased from different sources.    And both of the CDs showed the same pattern of errors, " Setup cannot copy the file:   arialbd.ttf", and many many xxx.dll files also the same errors.   So, I think that CD media itself is fine, although both CD are several years old, but the problem is somewhere else, I suspect.    I assume the CD media is fine.

Now, regarding next investigation about hard drive, here is what I did.    I pulled off the hard disk, and connected to another computer running WinXP at the level of ATA/IDE, by recognizing the hard disk, clean up any existed partition and recreated a new partition and also newly formatted by NTFS format.   This reformatted hard disk doesn't have any system, such as command.com, xxx.sys, the most of system files required such as Win95/98.   So, I am wondering if I need some basic system files on the hard disk before starting Windows 2000 installation from a CD.    What do you think?   Any experience?  
Thanks.

Mitsuru

 

by: mkidoPosted on 2009-09-13 at 20:52:18ID: 25322880

Hi,  versyeux,

It was not becuase of the CD media, but CD reader!!

I made a CD copy, but no help.   While, I communicated a person over the phone, and I explained him that CD media is very good condition with no scratch.   Then he and I suspected the CD-ROM or CD-RW device.   And he suggested to swap a clean CD-ROM or CD-RW drive from another Thinkpad A22m.   When I did it, bingo, ALL FILE COPY ERRORs are gone!!!    Windows 2000 installation went through 100% perfectly.

 

by: mkidoPosted on 2009-09-13 at 20:59:30ID: 25322888

Hi!  goltor,

I saw the comment somewhere that installation of Windows 2000 is better to do fdisk and format by using Windows 2000 CD internally.   So, after I made the hard disk cleaned (partition and formatting) by plugging into XP (IDE), again in Thinkpad A20m, I repartitioned and reformatted by using Windows 2000 CD.   Although this step didn't solve File Copy Errors problem, I felt better as I used Windows 2000's native formatting function.    

 

by: mkidoPosted on 2009-09-13 at 21:07:51ID: 25322899

Hi,  versyeux,

One more comment I got from him over the phone.   He suggested to clean the CD drive's inside by cleaning glass or something, so that CD reader functions better.    I haven't tried yet, as the swapped CD reader was cleaned by him and worked perfectly.   I will try cleaning of inside CD reader, which caused File Copy Errors a little later.    Just get the dust off, I guess.    Now I close this question.  

 

by: vertsyeuxPosted on 2009-09-13 at 23:01:48ID: 25323115

Hi mkido.. I have been away for weekend, just got back. Often, when Windows install CD will not read, making a copy of the CD helps because sometimes a drive will read one type of CD better than another. Also, if CD has a very bad problem, then copy will fail and you know about the problem. Anyway, glad you got the problem fixed..

20120131-EE-VQP-002

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