Question

Unable to PIng FQDN of Server

Asked by: cpatte7372

Hi Experts,

I have two windows 2003 servers, server A & B. They are both configured with DNS. The problem that I have is that I can ping the FQDN of server B from server A, but can't ping the FQDN of server B from A. But the really strange thing is, if you take a look at the attached image of server B which I click on 'Resolve' it does so successfully. BTW keylooop-4d20e4.keylooop.local is the FQDN of server B that that I can't ping.

Any help or suggestions will be greatly appreciated.

Cheers

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Asked On
2009-09-27 at 02:48:08ID24764905
Topics

Windows 2000 Operating System

,

Windows 2003 Server

Participating Experts
4
Points
500
Comments
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Answers

 

by: BytyPosted on 2009-09-27 at 03:06:15ID: 25433374

1) check local host file
2) clear the DNS cache
3) flush the dns cache form the server ipconfig /flushdns
4) check the Network card configuration - the DNS server configuration
5) see if you do not have more records in the DNS zone
6) use nslookup comand linie to see if IP /name is resolved ( enter the IP and afhterwards the name ) see if it is resolved corectly
7) ping only the name not the FQDN.. maybe you see something..

 

by: vikshiPosted on 2009-09-27 at 03:06:39ID: 25433376

If the server is not responding to ping even from the IP address or FQDN then make sure that the server 's firewall is configured to allow Responding to incoming ICMP requests

 

by: cpatte7372Posted on 2009-09-27 at 03:48:44ID: 25433524

Byty,

Can you let me know where I can find the local host file?

vikshi,

This is a test network and I don't have a firewall currently installed.

Cheers

Carlton

 

by: QlemoPosted on 2009-09-27 at 03:55:30ID: 25433568

For simplicity, I would indeed start with
ping IP
ping name only
nslookup name only
nslookup FQDN

That gives a hint where to look next.

 

by: cpatte7372Posted on 2009-09-27 at 04:13:21ID: 25433634

Qlemo

I can ping IP.
Can't ping name
can't do nslookup on name
can't do nslookup on FQDN

However, i get a successful reply when do a ping -a 192.168.1.10 which returns hostname and IP address

Weird

Cheers

 

by: QlemoPosted on 2009-09-27 at 04:31:32ID: 25433676

>> I can ping IP
No firewall issue (at least related to ICMP).

>> Can't ping name
>> [...] successful reply when do a ping -a 192.168.1.10 which returns hostname
Which hostname? The FQDN or the WINS (NetBIOS) name only?

>> can't do nslookup on name
Try again with nslookup -d2 (or in nslookup cli mode, set d2).
If you can see the DNS suffices are tried correctly, and it is the correct DNS server, then there is no DNS record.
If the suffixes are wrong, you will have to check that in your TCP properties.

 

by: henjoh09Posted on 2009-09-27 at 04:43:45ID: 25433713

Make sure you only use internal DNS server for direct resolving.
Output of ipconfig/all?

 

by: vikshiPosted on 2009-09-27 at 06:04:21ID: 25433900

I was talking about the windows firewall.

Please do check it.

 

by: BytyPosted on 2009-09-27 at 08:12:06ID: 25434170

You told that "can't do nslookup on name" what this meeans what error do you get?
Can you ping the DNS server?
Other names are rezolved from this computer?

 

by: cpatte7372Posted on 2009-09-27 at 09:22:32ID: 25434414

Hi guys,

Sorry I haven't responded to your suggestions - I had to step away from the computer.
I'm going to check out your suggestions, recommendations and get back to you in a bit.

Cheers

 

by: cpatte7372Posted on 2009-09-27 at 10:01:22ID: 25434563

Hi guys,

Below are the outputs from various commands.
I don't have windows firewall installed. As a matter of fact when I click on 'windows firewall' I get the following message ('windows firewall cannot be run because another program or service is running that might use the network address translation component (Ipnat.sys))' I'm not sure what that means.

Byty,
As regards nslookup, I can only get results from the server itself, not for the server I'm trying to ping.

Guys, I hope I've give enough info to assist me in getting this working.

Oh, I should mention, I have managed once to ping the FQDN of the server but it then suddenly stopped when I pinged it back from the other server - does that help?

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : keyloop-017982a
   Primary Dns Suffix  . . . . . . . : keyloop.com
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : keyloop.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : HP NC7781 Gigabit Server Adapter #2
   Physical Address. . . . . . . . . : 00-0B-CD-4E-40-CA
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.5
   Subnet Mask . . . . . . . . . . . : 255.255.255.252
   Default Gateway . . . . . . . . . : 192.168.1.6
   DNS Servers . . . . . . . . . . . : 192.168.1.5
                                       192.168.1.10

C:\Documents and Settings\Administrator>ping -a 192.168.1.10

Pinging KEYLOOOP-4D20E4 [192.168.1.10] with 32 bytes of data:

Reply from 192.168.1.10: bytes=32 time<1ms TTL=127
Reply from 192.168.1.10: bytes=32 time<1ms TTL=127
Reply from 192.168.1.10: bytes=32 time<1ms TTL=127
Reply from 192.168.1.10: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.1.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Administrator>ping KEYLOOOP-4D20E4
Ping request could not find host KEYLOOOP-4D20E4. Please check the name and try
again.

C:\Documents and Settings\Administrator>ping keylooop-4d20e4.keylooop.local
Ping request could not find host keylooop-4d20e4.keylooop.local. Please check th
e name and try again.

C:\Documents and Settings\Administrator>

Thanks again guys

 

by: BytyPosted on 2009-09-27 at 10:06:53ID: 25434590

Do you have A records in the DNS Server for the server KEYLOOOP-4D20E4.keylooop.local
Q: your domain is keylooop.local or keylooop.com?

 

by: henjoh09Posted on 2009-09-27 at 10:52:07ID: 25434744

ipconfig/all displays keyloop.com (2 o in loop with .com) and you're trying communicate with <hostname>.keylooop.local (3 o in looop with .local)

The same thing with the other server's name. the local host is spelled with 2 o in keyloop and you're trying to communicate with servername spelled with 3 o in keylooop.

If this is correct with keyloop.com existing one server and keylooop.local exists on the other server, you nead to configure conditional forwarding to forward the other domain's DNS suffix to the correct server.
DNS server properties -> Forwarders -> New, and add the correct DNS server for the other domain.

You can also create a stub or secondary zone on the local DNS server with the remote server as primary server for the other domain.

 

by: cpatte7372Posted on 2009-09-27 at 14:15:02ID: 25435525

henjoh09

You D Man. Configuring conditonal forwarding did the trick. I will award you the points but you can please tell me why conditional forwarding needed to be configured?

Cheers

Carlton

 

by: henjoh09Posted on 2009-09-28 at 01:51:53ID: 25437625

You're having two different DNS domains keyloop.com and keylooop.local.
The DNS server isn't aware of the namespace of the DNS zone located on the other server and doesn't know where to forward the unresolved queries. When not using conditional forwarders, the DNS server will try to forward the query to external DNS server (forwarders configured to use ISP's server or using roothint list) for external resolving.
The second domain isn't registered on internet and queries will fail to resolve when not using conditional forwarders or local stub/secondary zone for the remote DNS zone.

 

by: cpatte7372Posted on 2009-09-28 at 03:15:25ID: 31634083

How do I add points

20120131-EE-VQP-002

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