PENTIUM 450Mghz 128 MB 512 Kcache, Ultra dma 13 Giga disk drive, soundcard BLASTER LIVE VALUE, AGP with BLASTER TNT RIVA, adaptec card for scanner AGFA, ethernet 10MBbits with coax (net = 2 PC ; TCP IP), DVD Hitachi, internal zoom 56K
The OS stop running not depending of a specific application in use (sometime stop occured without visible process and no action on keyboard or mouse (intelimouse) ! I am obliged to reset the computer ! On the reboot the following message is display (Windows 98 french version) error 210 key 5 blocked (journal of events) What does it means ?
TSR : windows programm (I have inhibited the others to see the result --> no change it continue to stop time to time)
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Sorry, in addition to the above, click Start, Run and type in MSCONFIG. Make note of the boxes checked and then uncheck all of them. Now restart the system and note it's performance. If all is well, return to msconfig and start checking one box at a time beginning with config.sys and autoexec.bat.
Dennis
ANSWER OF FIRST ADVICE
1° SCANREG OK
2° BOOTLOG.TXT = all is sucess excepted ndis2sup.vxd failed + I observe strange characters on the loading of the mouse (there are two connections DIN one for the mouse one for the keyboard perhaps must be interchanged ?)
3° SFC : the files "actual" were always new version of the files --> replace them with the old version ?(I didn't make it)
4° my computer being new and covered by a the suppier warranty I decided to carry it back to the supplier - he replaced the keyboard - I will look forward now and give you fresh news
according with your advice :
1° scanreg OK
2° bootlog.txt --> nsdis2sup.vxd failed its'all
3° sfc ---> all version actually installed are most recent version = I don't replaced anything
4° replacing the keyboard
a) new (under warranty)
b) interchange the connection with mouse (same DIN)
Now I'm looking forward - I will give you fresh news after use
My PC came back from the supplier with a new keyboard. Nothing was wrong and the PC stand alone worked perfectly.
Re-connect on my little net and stops happens again : it is thus a question of network. Takes note in the bootlog the ndis2sup.vxd which loading failed is a file for network ?
My net = two ethernet cards + tin coax , 2 PCs
Parameters : client,printer sharing,2 cards (internet-virtual and these for ethernet connection, TCP-IP for INTERNET and TCP-IP for my net (two adress given by myself : 222.222.222.221 and 222.222.222.222, net mask 255.255.255.0)- half duplex
On one PC win98 on the other one win95.
OK I have taken note for ndis2sup
I wish to add on my previous comment : my net work really good : exchange of files, printer sharing, backup from one to the recordable cd-rom on the other one - everingthing is OK , win 98 of win 95 don't indicate any remarks and I can see PC and drives in the explorer !!! And only this one with win98 stops !
Okay, first write down which boxes are checked by default. Then uncheck them all. Reboot and check for the problem. If there is no problem, begin checking one box at a time and reboot to see if the problem returns. Repeat the process until you have checked all of the boxes that were checked by default. IF checking one specific box causes the error or problem to come back, note which one it is and let me know!
Den
Hi DENNIS,
I didn't forgot your help : finally my problem is solved :->>
With the firm which sell me the computer we :
- change the graphic-card to an other slot in order to increase the space between it and the network-card (BLASTER RIVA TNT have a chip that give a lot of warm)
- this change have an effect on the automatic sharing (done by windows 98 with the plug & play) of IRQ (before network-card and graphic-card shared the same IRQ 11)So, now the graphic-card have a different IRQ than the network-card
Business Accounts
Answer for Membership
by: dew_associatesPosted on 1999-02-17 at 08:29:42ID: 1655643
Sorry, reboot that system and right after the memory count hold the control key down to get to the boot menu. Now choose to enable Bootlog.txt during the boot. After the boot has finished, use worpad and view the bootlog.txt, you'll find it at C:\Windows and look for any boot failures. Some will be normal and expected, others will not. Tell us what has failed and we will sort through them with you.
Next, try this:
Have your Windows 98 CD Rom disk handy.
1. Reboot the system and either hold the Ctrl key down right after memory post or when you see the “Starting Windows…” dialogue, touch the F8 key.
2. Choose MSDOS Prompt only.
3. At the dos prompt, change directories to X:\Windows\Command, with “X” being the directory where Windows is installed.
4. Now type SCANREG/FIX <enter>
5. Follow the dialogue and let Scanreg review your registry and make any necessary repairs.
6. When Scanreg is done, reboot into Windows, or Windows-Safemode if you can’t get into Windows.
NEXT:
1. Insert your Windows 98 CD Rom disk into the drive.
2. Click Start, Run and type SFC <OK>
3. This will start the System File Checker.
4. Click on the settings button and select “Check for changed and deleted files” and click OK to start.
5. Replace any files that are detected. SFC will copy the old file to X:\Windows\Sysbckup in case you need it back.
6. When SFC is done, reboot the system and note the performance.
Dennis